Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $47,100.00 - $87,500.00
Work Schedule
Standard Hours
Benefits
Health Insurance
retirement plans
Paid Time Off
On-site wellness programs
Local discounts
Employee rates on hotel stays
401K with company match
recognition programs
Job Description
Pyramid Global Hospitality is a distinguished leader in the hospitality industry renowned for its 'People First' philosophy, placing employees at the core of its success. The company fosters an inclusive and supportive work environment that embraces diversity, promotes growth, and prioritizes the wellbeing of its workforce. With a portfolio exceeding 230 properties worldwide, Pyramid Global Hospitality excels in creating exceptional guest experiences while nurturing meaningful relationships with its employees. The company's dedication to professional development is evident through ongoing training opportunities, comprehensive health benefits, retirement plans, paid time off, and unique perks such as on-site wellness programs, local discounts, and... Show More
Job Requirements
- High school diploma or equivalent
- Proven experience in food and beverage management
- Strong knowledge of wine and beverage programs
- Ability to manage and lead a front of house team
- Excellent communication and interpersonal skills
- Ability to work flexible hours including nights, weekends, and holidays
- Ability to handle multiple priorities efficiently
- Strong organizational and problem-solving skills
- Proficiency with Microsoft Office applications
- Ability to stand and walk for extended periods during shifts
- Must be at least 21 years of age
- Ability to maintain a professional demeanor under pressure
Job Qualifications
- Excellent communication skills including verbal and nonverbal
- Excellent organizational skills
- Extensive wine, beer, and liquor knowledge
- Extensive food knowledge
- Excellent palate
- Ability to manage, direct, schedule, supervise, and discipline employees
- Excellent attention to detail
- Ability to prioritize tasks
- Ability to research new techniques and trends in the industry
- Ability to work in fast-paced environments under pressure
- Ability to follow written and verbal instructions
- Ability to work independently and without supervision
- Excellent people skills
- Ability to multitask and delegate
- Excellent creative skills
- Ability to present information effectively and respond to questions from managers, clients, and customers
- Basic computer skills including Microsoft Word and Outlook
- Basic knowledge of Microsoft Excel
- Expert knowledge of wine
- Experience in hotel environment preferred
- Experience directing a beverage program preferred
Job Duties
- Manage and direct activities of all front of house staff of Barking Frog, Fireside Lounge, and Room Service
- Primary management of daily floor operation of Barking Frog with secondary management of Fireside Lounge
- Manage Barking Frog floor during service to ensure highest delivery of guest service
- Manage the wine programs of Willows Lodge
- Recruit and train front of house staff members
- Establish goals and standards for performance management to maximize productivity of front of house staff
- Coach, counsel, and discipline Barking Frog and Fireside Lounge front of house staff members
- Ensure all front of house staff receive rest and meal periods
- Create and deliver performance reviews according to company schedule
- Research new developments to incorporate into food and beverage menus
- Foster and maintain relationships with wine distributors and purveyors
- Create and manage wine lists for all outlets including Barking Frog, Fireside Lounge, Catering, and Room Service
- Create wine and food pairings for all outlets
- Execute monthly beverage inventory and weekly beverage order with Fireside Lounge manager
- Manage receiving and organization of daily wine deliveries
- Sell wine and spirits during service to maximize revenue
- Deliver wine education to front of house staff
- Create and deliver special wine presentations for guests
- Direct and manage guest recovery opportunities
- Serve as liaison between front of house staff and back of house leadership
- Lead daily pre-shift meetings
- Work closely with Director of Food and Beverage to meet or exceed budgetary goals
- Represent hotel as Manager on Duty in absence of Rooms Management
- Attend and participate in leadership, operations, and food and beverage meetings
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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