Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $47,100.00 - $87,500.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Retirement Plan
Paid Time Off
On-site wellness programs
Local discounts
Employee rates on hotel stays
401K with company match
recognition programs
Job Description
Pyramid Global Hospitality is a renowned company in the hospitality industry, celebrated for its commitment to a People First culture. This organization values its employees and fosters an inclusive, supportive work environment that promotes diversity, professional growth, development, and overall wellbeing. With over 230 properties worldwide, Pyramid Global Hospitality remarkably integrates employee development, benefits, and meaningful relationship building into its core values. Employees benefit from comprehensive health insurance, retirement plans, paid time off, on-site wellness programs, local discounts, and attractive employee rates on hotel stays. The company further enhances career growth through ongoing training and development opportunities, ensuring staff are... Show More
Job Requirements
- Excellent communications skills, verbal and nonverbal
- Excellent organization skills
- Expansive wine, beer, and liquor knowledge
- Expansive food knowledge
- Excellent palate
- Ability to manage, direct, schedule, supervise, and discipline employees
- Excellent attention to detail
- Ability to prioritize
- Ability to research new techniques and trends in the industry
- Ability to work in a fast-paced environment and work under pressure
- Ability to follow written and verbal instructions
- Ability to work independently, autonomously and without supervision
- Excellent people skills
- Ability to multi-task and delegate
- Excellent creative skills
- Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public
- Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
Job Qualifications
- Expert knowledge of wine
- Basic computer skills, including Microsoft Word and Outlook
- Basic knowledge of MS Excel
- Work experience in a hotel environment
- Experience directing a beverage program
Job Duties
- Manage and direct activities of all front of house staff of Barking Frog, in addition to Fireside Lounge and Room Service
- Primary management of the daily floor operation of the Barking Frog with secondary management of Fireside Lounge
- Manage Barking Frog floor during service to ensure the highest delivery of guest service
- Manage the wine programs of Willows Lodge
- Recruit and train front of house staff members
- Establish specific goals and standards of performance management principles and practices to fully maximize productivity of front of house staff members
- Coach, counsel, and discipline Barking Frog and Fireside Lounge front of house staff members
- Ensure that all front of house staff receive appropriate rest periods and meal periods
- Create and deliver performance reviews for front of house staff members according to company schedule
- Research new developments in the field to incorporate into food and beverage menus
- Represent the hotel in the wine community and demonstrate position of leadership
- Foster and maintain relationships with wine distributors and purveyors
- Create and manage wine lists for Barking Frog, Fireside Lounge, Catering, and Room Service
- Create wine and food pairings for all outlets, including Barking Frog, Fireside Cellars, and Catering
- Execute monthly beverage inventory along with Fireside Lounge Manager
- Execute weekly beverage order along with Fireside Lounge Manager
- Manage and delegate receiving and organization of daily wine deliveries
- Execute selling of wine and spirits during service to maximize revenue through delivery of wine knowledge expertise to guests and employees
- Create and deliver wine education to front of house staff to maximize revenue
- Create and deliver special wine presentations to guests for special events
- Direct and manage guest recovery opportunities
- Serve as liaison between front of house staff and back of house leadership
- Lead daily pre-shift meeting at start of shift
- Work closely with Director of Food & Beverage in meeting and/or exceeding monthly budgetary goals as it relates to revenue and cost percentages to include labor
- Represent hotel as Manager on Duty in the absence of Rooms Management
- Attend and participate in monthly meeting with Director of Sales and Marketing and Marketing Manager to promote outlets
- Attend and participate in weekly Leadership Meeting, Operations Meeting, and Food & Beverage Meeting
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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