Wine Captain

Boston, MA, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Hourly

Rate:

Range $16.00 - $20.00

Work Schedule

Flexible

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Employee Discounts

Retirement Plan

Flexible Schedule

Career development opportunities

Job Description

City Winery is a unique establishment that blends the art of winemaking with live music and exceptional culinary experiences. Since its inception in 2008 by music industry visionary Michael Dorf, City Winery has redefined the hospitality landscape by offering a sophisticated and culturally rich environment. This innovative venue combines a fully functioning winery with intimate concert spaces, fine dining, food and wine classes, and private events, all designed to immerse guests in a premium sensory experience. Located in vibrant urban centers, City Winery brings the charm and elegance of wine country to the heart of bustling cities, catering to a... Show More

Job Requirements

3+ years as a sommelier/wine steward in a fast-paced, high-volume service environment and/or equivalent relevant experience
Extensive knowledge of and a genuine love for wine, winemaking, beer and spirits
Ability to consistently deliver high-quality guest experiences, exceed guest expectations, and strive to create a memorable experience at every City Winery visit
Strong work ethic, team player, and exceptional guest service skills
Ability to execute professional guest service experience with a calm and composed demeanor
Strong attention to detail and organizational skills
Polished presentation
Ability to take direction from others
Effective communication and interpersonal skills with a proven ability to build positive relationships with coworkers and guests
Aptitude to resolve problems
Ability to work both independently and in a team environment
Must be fluently literate in English including ability to read, write, and communicate, conduct basic business-related mathematics, able to accurately function a POS
Ability to work a flexible schedule including days, nights, weekends, and holidays
Ability to perform physical requirements of the role including standing/walking for the entirety of shift, bending, pulling, pushing, using stairs, lifting and carrying up to 50 lbs

Job Qualifications

3+ years as a sommelier/wine steward in a fast-paced, high-volume service environment and/or equivalent relevant experience
Extensive knowledge of and a genuine love for wine, winemaking, beer and spirits
Ability to consistently deliver high-quality guest experiences, exceed guest expectations, and strive to create a memorable experience at every City Winery visit
Strong work ethic, team player, and exceptional guest service skills
Ability to execute professional guest service experience with a calm and composed demeanor
Strong attention to detail and organizational skills
Polished presentation
Ability to take direction from others
Effective communication and interpersonal skills with a proven ability to build positive relationships with coworkers and guests
Aptitude to resolve problems
Ability to work both independently and in a team environment
Must be fluently literate in English including ability to read, write, and communicate, conduct basic business-related mathematics, able to accurately function a POS

Job Duties

Maximize beverage sales including wine, beer, spirits, and deliver exceptional guest experiences
Drive beverage sales on the floor by upselling, suggesting, educating, and interacting with guests
Handle table bottle orders through from beginning to end, including order taking, delivery, proper opening and service, and checkbacks
Ensure wine quality before every shift
Maintain a floor presence during service to attend to guest needs, touch tables, and assist in service as necessary
Attend daily pre-shift to communicate daily beverage products in and out of stock and conduct trainings and/or tastings as appropriate
Guide and teach staff about beverage offerings and answer questions to further staff education and menu knowledge
Actively participate in beverage inventories on a daily and monthly basis when needed, including but not limited to, counting, stocking inventories and updating '86' board, as well as counts for wine tomes in service
Follow all health and safety regulations, including enforcing laws and ordinances in the handling and provision of alcoholic beverages
Follow all company policies, procedures, and guidelines including being ready to work at scheduled shift time, in uniform, with neat and presentable appearance
Maintain cleanliness and safety of all work areas
Perform all other reasonably assigned duties

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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