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Distinguished Vineyards

Wine Ambassador

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $20.00 - $25.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Paid Time Off
401k plan
Wine allowance
gratuity
Incentives

Job Description

Distinguished Vineyards is a renowned hospitality company operating a collection of prestigious wineries including MacRostie Winery, Markham Vineyards, and Argyle Winery. Based in the celebrated Napa Valley wine region, Distinguished Vineyards is deeply committed to delivering exceptional wine experiences through its beautifully curated tasting rooms and hospitality services. The organization prides itself on fostering an inclusive work culture that values diversity, passion for quality wines, and exceptional customer service. By combining a rich history of wine crafting with innovative hospitality approaches, Distinguished Vineyards offers employees a dynamic and rewarding work environment that champions both professional growth and personal fulfillment.\n\nMarkham Vineyards,... Show More

Job Requirements

  • Hospitality, restaurant, retail, wine industry or teaching experience preferred
  • Retail tasting room sales and hospitality strongly preferred
  • Wine credential or hospitality certificate is preferred
  • Knowledge of and passion for wine, food, luxury experiences and hospitality
  • Proficient in Microsoft Office including Outlook, Word, Excel
  • Previous point of sale system experience preferred with preference given to those with Commerce7 and Tock experience
  • Comprehensive understanding of Napa Valley as a grape growing and winemaking region with knowledge of other wineries, restaurants and historical sites
  • Best in class customer relationship management
  • Strong communication verbal, presentation and written skills
  • Ability to walk and stand for long periods of time
  • Ability to lift up to 50lbs

Job Qualifications

  • Hospitality, restaurant, retail, wine industry or teaching experience preferred
  • Retail tasting room sales and hospitality strongly preferred
  • Wine credential or hospitality certificate is preferred
  • Knowledge of and passion for wine, food, luxury experiences and hospitality
  • Proficient in Microsoft Office including Outlook, Word, Excel
  • Previous point of sale system experience preferred with preference given to those with Commerce7 and Tock experience
  • Comprehensive understanding of Napa Valley as a grape growing and winemaking region with knowledge of other wineries, restaurants and historical sites
  • Best in class customer relationship management
  • Strong communication verbal, presentation and written skills
  • Ability to walk and stand for long periods of time
  • Ability to lift up to 50lbs

Job Duties

  • Host seated wine tasting experiences and winery tours including pre-setting tables with glassware and wine lists, manage the table, re-set table for new guests
  • Actively engage with guests and act as an ambassador to the winery and to the Napa Valley
  • Deliver exceptional customer service to drive sales, repeat visits and wine club sign-ups
  • Become fluent in our point of sale and table management systems
  • Execute opening, closing and ongoing duties assigned by the Tasting Room Manager
  • Learn, maintain and add knowledge of our winery history and current release wines on an ongoing basis
  • Provide follow-up emails and handwritten notes to customers
  • Work at any winery special and private events as needed
  • Make safety a priority and champion a safety culture with the team
  • Contribute to and deliver on team culture and engagement plans
  • Assist management with inventory or other projects as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.