Job Overview
Employment Type
Hourly
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $22.00 - $28.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Employee stock ownership plan
Tuition Assistance
Retirement Plan
Job Description
WinCo Foods is a leading grocery retailer and one of the fastest-growing supermarket chains in the United States, with over 140 stores across 10 states and more than 22,000 employee owners. As the second largest Employee-Owned company in the country, WinCo Foods prides itself on cultivating a workplace that benefits both its employees and customers alike. The company’s Employee Stock Ownership Plan (ESOP) includes over 500 millionaire employee-owners, reflecting the success and shared prosperity of its workforce. WinCo Foods is dedicated to offering the lowest possible prices to help families in the communities it serves. Its comprehensive benefits package, including... Show More
Job Requirements
- High school diploma or equivalent preferred
- prior retail or customer service experience preferred
- ability to operate check stand equipment such as cash registers, scanners and scales
- comply with all state and local laws related to food safety and sales certifications such as TAM card
- possess required food handlers or tobacco and alcohol sales certifications where applicable
- available to work varied shifts including nights, weekends and holidays
- excellent customer service and communication skills
- ability to lift and maneuver objects frequently up to 20 lbs and occasionally up to 50 lbs
- strong manual dexterity and observation skills
- willingness to work in a fast-paced and physically demanding environment
- maintain composure and tact in challenging customer interactions
Job Qualifications
- Ability to work varied shifts including nights, weekends and holidays
- ability to perform friendly and courteous customer and coworker relations
- effective communication skills including hearing and speech
- ability to complete written forms
- capability to conduct visual inspections and read merchandise information
- physical ability to frequently lift up to 20 pounds and occasionally lift up to 50 pounds
- manual dexterity and good hand-eye coordination
- ability to memorize and learn substantial information including PLU codes, product location, and company policies
- mental alertness and basic math skills to ensure accurate transaction handling
- ability to navigate high stress situations and manage customer volume
- must be 16 years of age or older
Job Duties
- Seek opportunities to welcome, engage, serve and thank customers
- maintain an atmosphere of friendly, enthusiastic customer service with an emphasis on taking care of the customer
- operate check stand equipment such as cash registers, scanners and scales to process customer orders using two aisles
- engage in suggestive selling and other sales techniques
- process monetary transactions including cash, checks, gift certificates, food stamps, coupons and refunds adhering to cash handling and lane accountability policies
- maintain knowledge of current product location, monitor UPC codes and ensure proper pricing
- maintain clean, neat and properly stocked check stand and ensure a safe and secure work area
- stock, price and rotate merchandise
- may be assigned to multi-station self-checkout lanes or customer service counter as needed
- perform other duties as assigned
- follow all state and federal laws concerning the sale of restricted or regulated items such as tobacco and alcohol
- adhere to USDA Food Stamp or WIC voucher procedures
- frequently move within SCO area to expedite transactions, maintain attentive presence and keep area clear of safety hazards
- initiate and engage contact with customers at self-checkout kiosks
- respond to SCO stations to review, address and clear alerts or errors with customer transactions
- monitor multiple simultaneous transactions in a fast-paced setting
- actively engage with customers to assist in transactions, ensure accuracy and limit shrinkage
- maintain a high level of awareness of self-checkout areas and customers
- prioritize safety by addressing or reporting concerns
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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