Wheelchair Agents Needed - FT - Respond ASAP!

Job Overview

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Employment Type

Hourly
Full-time
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Compensation

Type:
Hourly
Rate:
Range $12.50 - $1.00
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Work Schedule

Standard Hours
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Benefits

401(k)
Health Insurance
Opportunities for advancement
Paid Time Off
Paid training
Referral program

Job Description

Guardian Professional Services is a reputable company specializing in providing exceptional mobility assistance and support services to airline passengers, especially those with disabilities. As a key player in the airport services sector, Guardian Professional Services is dedicated to ensuring passengers experience safe, efficient, and courteous assistance throughout their journey at the airport. The company prides itself on delivering top-tier customer service, emphasizing the importance of professionalism, safety, and empathy in all interactions with passengers and airline personnel. Guardian Professional Services stands out for its commitment to accessibility and hospitality, ensuring that all travelers receive the support they need for a... Show More

Job Requirements

  • Must be at least 18 years of age
  • Authorized to work in the United States
  • Must be able to pass background clearance verification
  • Must have valid driver's license and proof of car insurance
  • Ability to stand, walk, stoop, bend, push, pull throughout entire shift

Job Qualifications

  • Experience in customer service preferred
  • Hospitality experience a plus
  • Healthcare experience a plus
  • Strong verbal and written communication skills using appropriate grammar, tone, and pronunciation to effectively communicate with internal and external customers
  • Able to obtain an airport badge
  • Complete all required training including airport compliance

Job Duties

  • Safely and comfortably lift disabled passengers with assistance from one mobility device to or from an aircraft seat
  • Push wheelchair passengers to and from gates
  • Carry passengers' carry-on luggage
  • Assist with checked and claimed luggage as needed
  • Roll customer-occupied wheelchair safely
  • Ensure wheel brakes are in place prior to allowing passengers to exit the wheelchair
  • Complete any necessary wheelchair or incident reports as needed
  • Follow dispatcher gate orders
  • Assist passenger with any problems, questions, or concerns
  • Maintain professional working relationships with fellow employees, supervisors, managers, airline employees, and airport authorities
  • Demonstrate regular, predictable attendance at job location
  • Exceed customer service and safety standards
  • Carry out other duties as assigned

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location