Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Exact $14.00
Work Schedule
Rotating Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Shift Differentials
Training and Development
Job Description
This position is within an airport services company dedicated to providing exceptional assistance and support to airport passengers and staff. The company specializes in enhancing passenger experience by offering various services such as wheelchair assistance and porter services, ensuring that all travelers receive the highest level of care and convenience during their time at the airport. The company employs professionally trained agents who are committed to maintaining safety and security while delivering outstanding customer service in a busy airport environment.
As a role, the wheelchair and porter services agent is responsible for delivering specialized assistance to passengers requiring mobili... Show More
As a role, the wheelchair and porter services agent is responsible for delivering specialized assistance to passengers requiring mobili... Show More
Job Requirements
- High school diploma or GED
- Successful completion of background investigation
- Pass post-offer pre-employment drug and alcohol test
- Ability to read, write and speak English
- Eligibility to obtain airport ID through criminal background check
- Ability to stand or walk constantly during shift
- Ability to lift and/or move up to 70 pounds
- Ability to work varied shifts including nights, weekends, and holidays
- Must maintain professional behavior and communication at all times
Job Qualifications
- High school diploma or GED
- Exceptional customer service and communication skills
- Ability to read, write, and speak English
- Effective interpersonal skills with ability to deal with all levels of personnel and the public
- Ability to use initiative and independent judgment within guidelines
- Knowledge of operating and airport procedures
- Ability to work under pressure with high volume general public
Job Duties
- Communicate continuously with the supervisor on duty
- Review daily manning and assignment
- Provide wheelchair services to assigned doors and wait for passengers
- Escort passengers through customs and baggage claim to the curb only
- Call supervisor after service completion and return wheelchair to initial position
- Adhere to all security and safety procedures
- Assist passengers and handle porter services as required
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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