Job Overview
Employment Type
Temporary
Hourly
Full-time
Part-time
Work Schedule
Flexible
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Uniform allowance
training programs
Employee Discounts
Job Description
This opportunity is with a dedicated airport services company providing essential support and care for passengers requiring special assistance. The company operates in the airport services sector, specializing in offering wheelchair, aisle chair, and mobility aid support to inbound and outbound travelers who need extra help navigating the terminal. Established as a trusted provider of passenger assistance, the company focuses on ensuring a comfortable and safe experience for those with mobility challenges or other special needs during their airport journey. They operate in multiple airport locations across the United States and are committed to upholding high standards of customer service,... Show More
Job Requirements
- High school diploma or equivalent
- Previous airport and customer service experience preferred
- Must be 18 years of age or older
- Must have reliable telephone and transportation
- Treat all passenger information as confidential
- Possess tactful interpersonal skills to handle various situations with clients and the public
- Ability to read, understand and carry out written and verbal instructions in English
- Ability to communicate clearly and concisely in English verbally and in writing
- Must be physically able to lift, stoop, squat, push, stand and bend throughout the shift
- Must be able to lift, carry, or hold up to 75 pounds
- Must pass pre-employment and random drug testing
- Must complete a criminal background check
- Must meet all requirements to obtain a security sensitive identification badge
- Must be a US citizen or have INS authorization
Job Qualifications
- High school diploma or equivalent
- Previous airport or customer service experience preferred
- Must be 18 years or older
- Ability to communicate clearly and concisely in English verbally and in writing
- Ability to read, understand, and carry out instructions in English
- Familiarity with government, client, airport, and company regulations
- Ability to lift, stoop, squat, push, stand and bend throughout shift
- Must pass pre-employment and random drug testing
- Must complete a criminal background check
- Must meet requirements for a security sensitive identification badge
- Must be a US citizen or possess necessary work authorization from INS
Job Duties
- Meet inbound arrivals to provide wheelchair and special assistance services
- Provide outbound assistance to departing passengers needing mobility support
- Check and maintain equipment such as wheelchairs and aisle chairs ensuring safety features are functional
- Assist passengers in and out of chairs safely, requesting help when necessary
- Provide accurate information and directions to passengers
- Participate actively in the Safety Management System
- Complete documentation and reports in a timely manner
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
You may be also interested in: