Job Overview
Employment Type
Temporary
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Range $10.50 - $22.04
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
training programs
Uniform allowance
Job Description
Our client is a leading company specializing in providing exceptional airport ground services to ensure a positive and seamless travel experience for all passengers. Recognized for its commitment to customer care and operational excellence, the company operates across various airport locations, delivering specialized assistance to travelers with mobility challenges and those requiring extra support. This company values professionalism, safety, and courtesy, consistently striving to meet the highest standards in airport service. Employment with this company offers a dynamic and rewarding work environment where team members play a key role in facilitating smooth airport operations and enhancing passenger satisfaction. The company... Show More
Job Requirements
- Must be 18 years of age or older
- High school diploma or equivalent
- Previous airport and/or customer service experience preferred
- Must have reliable telephone and transportation
- Ability to read, understand and carry out instructions in English
- Ability to communicate clearly in English verbally and in written form
- Must be able to lift, stoop, squat, push, stand and/or bend throughout the shift
- Must be able to lift, carry and/or hold up to 75 lbs
- Must pass pre-employment and random drug tests
- Must complete a criminal background check
- Must meet necessary requirements to obtain a security sensitive identification badge
- Must be a citizen of the US or possess necessary authorization from the Immigration and Naturalization Service
- Treat all information as confidential
- Possess tact to deal with all levels of situations, client representatives, employees and the public
Job Qualifications
- High school diploma or equivalent
- Previous airport and/or customer service experience preferred
- Ability to read, understand, and carry out instructions in English
- Ability to communicate clearly and concisely in English verbally and in writing
- Must be 18 years of age or older
- Must possess tact to deal with various situations and individuals
- Familiarity with safety protocols and equipment handling
- Ability to follow verbal and written instructions
- Commitment to confidentiality
- Positive attitude and strong interpersonal skills
Job Duties
- Actively participate in Safety Management System
- Provide special assistance to passengers as requested
- Provide general information and directions to passengers
- Meet inbound arrivals to provide special services such as courtesy chairs and walk assistance through the terminal
- Check equipment thoroughly before use including wheels, locks, seats, back and footrests
- Lock wheels when assisting passengers in or out of courtesy chairs
- Use both hands when pushing courtesy chairs
- Back chairs down inclines
- Request assistance from another employee when transferring passenger from one chair to another if passenger cannot transfer themselves
- Never take a courtesy chair up or down a stairway or escalator
- Complete appropriate documentation in a timely manner
- Handle passengers' property, including mobility aids and luggage, with care
- Be familiar with Government, Client, Airport, and Company regulations
- Keep supervisor informed of needs and issues, maintain cleanliness of immediate work area, and report maintenance needs
- Project a positive image and respond courteously to inquiries from airlines, staff, and the public
- Attend meetings and in-service training as required
- Use appropriate communication channels and maintain required records, reports, and files
- Wear proper uniform or business attire with visible identification badges
- Adhere to company policies and assist in achieving company objectives
- Use company and client equipment and resources conscientiously and cost-effectively
- Perform other duties as requested
- Comply with all safety requirements including proper equipment use, reporting unsafe conditions, wearing PPE, and attending safety training
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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