Job Overview
Employment Type
Part-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Paid Time Off
uniform provided
Training opportunities
Employee assistance program
Job Description
About the Company:
This organization specializes in providing exceptional airport support services, with a commitment to ensuring a comfortable, safe, and accessible travel experience for all passengers. Known for its professionalism and customer-centric approach, the company operates within the dynamic environment of airport terminals, assisting travelers, especially those requiring special assistance. Their services are tailored to meet the specific needs of the aviation industry and its diverse clientele including elderly passengers, persons with disabilities, and travelers with mobility challenges. With a strong emphasis on compliance with government, client, and airport regulations, this company maintains high standards for safety, efficiency, an... Show More
Job Requirements
- Treat all information as confidential
- must be able to lift, stoop, squat, push, stand and/or bend throughout the shift
- must be able to lift, carry and/or hold up to 75 lbs
- must pass pre-employment and random drug test
- must complete a criminal background check
- must meet necessary requirements to obtain a security sensitive identification badge
- must be a citizen of the U.S. or possess necessary authorization from the immigration and naturalization service
- must have a reliable telephone and transportation
- must be 18 years of age or older
- treat all information as confidential
- possess the tact to deal with all levels of situations, client representatives, employees and the public
- must be able to read, understand and carry out instructions in English
- ability to work from verbal and written instructions
- ability to communicate in English clearly and concisely verbally and in written form
- must be able to lift, stoop, squat, push, stand and/or bend throughout the shift
- must be able to lift, carry and/or hold up to 75 lbs
- must pass pre-employment and random drug test
- must complete a criminal background check
- must meet necessary requirements to obtain a security sensitive identification badge
- must be a citizen of the US or possess the necessary authorization from the immigration and naturalization service
Job Qualifications
- High school diploma or equivalent
- previous airport and/or customer service experience preferred
- must be 18 years of age or older
- must have a reliable telephone and transportation
- possess tact to deal with various situations, client representatives, employees, and the public
- able to read, understand, and carry out instructions in English
- ability to work from verbal and written instructions
- ability to communicate clearly and concisely in English both verbally and in writing
- must pass pre-employment and random drug tests
- must complete a criminal background check
- must meet requirements to obtain a security sensitive identification badge
- must be a U.S. citizen or possess required authorization from the immigration and naturalization service
Job Duties
- Provide special assistance to passengers as requested
- provide general information and directions to passengers
- meet inbound arrivals as requested to provide special services such as courtesy chairs and walk assistance
- check equipment thoroughly before use including wheels, locks, seats, back and footrests
- lock wheels when assisting passengers in and out of courtesy chairs
- always use both hands when pushing courtesy chairs
- always back chairs down inclines
- request assistance from another employee when transferring passengers who cannot transfer themselves
- never take courtesy chairs up or down stairways or escalators
- complete appropriate documentation in a timely manner
- handle other people's property, especially mobility aids and luggage, with care
- be familiar with government, client, airport, and company regulations
- keep supervisor informed of needs and problems in assigned areas, maintain cleanliness, and report maintenance needs
- project a positive image and respond courteously to inquiries from airlines, staff, and the public
- attend meetings and in-service trainings as required
- utilize appropriate communication channels and maintain records, reports, and files
- wear proper uniform or business attire with identification badges visible
- adhere to company policies and procedures and support company objectives
- use company and client equipment, supplies, and resources responsibly
- perform other duties as assigned
- comply with all safety requirements including using only trained equipment, reporting unsafe conditions, wearing personal protective equipment, and attending safety training
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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