Job Overview
Employment Type
Temporary
Hourly
Part-time
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Paid Time Off
Uniform allowance
Training opportunities
Job Description
This job opportunity is with a reputable airport services company that specializes in providing exceptional assistance to passengers, especially those needing special support during their travel journey. The company is committed to ensuring that passengers receive the highest quality of service and support, particularly those requiring wheelchairs, aisle chairs, and other special accommodations. This establishment operates within the busy and dynamic environment of an airport, where safety, professionalism, and efficiency are crucial. As a service provider in the aviation industry, the company emphasizes a strong culture of safety management and customer-centric service, aimed at enhancing the overall passenger experience at... Show More
Job Requirements
- High school diploma or equivalent
- previous airport and/or customer service experience preferred
- must be 18 years of age or older
- must have a reliable telephone and transportation
- treat all information as confidential
- possess tact to deal with all levels of situations, client representatives, employees and the public
- must be able to read, understand and carry out instructions in English
- ability to work from verbal and written instructions
- ability to communicate in English clearly and concisely verbally and in written form
- must be able to lift, stoop, squat, push, stand and/or bend throughout the shift
- must be able to lift, carry and/or hold up to 75 lbs.
- must pass pre-employment and random drug tests
- must complete a criminal background check
- must meet necessary requirements to obtain a security sensitive identification badge
- must be a citizen of the US or possess the necessary authorization from the immigration and naturalization service (INS)
Job Qualifications
- High school diploma or equivalent
- previous airport and/or customer service experience preferred
- must be 18 years of age or older
- must have a reliable telephone and transportation
- treat all information as confidential
- possess tact to deal with all levels of situations, client representatives, employees and the public
- must be able to read, understand and carry out instructions in English
- ability to work from verbal and written instructions
- ability to communicate in English clearly and concisely verbally and in written form
- must be able to lift, stoop, squat, push, stand and/or bend throughout the shift
- must be able to lift, carry and/or hold up to 75 lbs.
- must pass pre-employment and random drug tests
- must complete a criminal background check
- must meet necessary requirements to obtain a security sensitive identification badge
- must be a citizen of the US or possess the necessary authorization from the immigration and naturalization service (INS)
Job Duties
- Actively participate in the safety management system (SMS)
- provide special assistance to passengers as requested
- provide general information and directions to passengers
- meet inbound arrivals as requested to provide special services (courtesy chairs, walk assistance through the terminal)
- check equipment thoroughly before use (wheels, locks, seats, back and footrests)
- lock wheels when assisting passengers in/out of courtesy chair
- always use both hands when pushing courtesy chairs
- always back chairs down inclines
- request assistance when transferring passengers between chairs (if passenger cannot transfer him/herself)
- never take a courtesy chair up/down a stairway or escalator
- complete appropriate documentation in a timely manner
- be neat and careful when handling other people’s property, especially mobility aids and luggage
- be familiar with all government, client, airport and company regulations
- keep supervisor informed of needs and problems in assigned areas, maintain cleanliness of immediate work area and report maintenance needs
- project a positive image and respond to inquiries from airlines, staff and public in a courteous manner
- attend meetings and in-services as required
- utilize appropriate communications channels and maintain records, reports and files as required
- be attired in proper uniform or business attire as directed by company officials and identification must always be visible
- adhere to company policies and procedures and participate in achievement of company objectives
- utilize company and client equipment, supplies and resources in a conscientious, cost effective manner
- perform other duties as requested
- comply with all safety requirements including only using equipment you have been trained on, immediately reporting unsafe conditions and workplace injuries, wearing proper PPE, and attending required safety training
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
You may be also interested in:
Nearby Cities