Job Overview
Employment Type
Full-time
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Daily Pay
Medical Coverage
dental coverage
vision coverage
short-term disability
long-term disability
Life insurance
Paid Time Off
Employee assistance program
401k Retirement Plan
Job Description
The Westin Portland Harborview is a distinguished historic hotel located in the heart of Portland, Maine. Originally opened in 1927 as the Eastland Park Hotel, it has been impeccably restored to offer guests a seamless blend of historic charm and modern luxury. This premier hotel serves as a perfect vantage point for travelers looking to explore Maine's largest city, providing easy access to the vibrant Old Port district, renowned restaurants, retail shops, museums, and artistic venues. Guests at the Westin Portland Harborview enjoy plush rooms and suites, each featuring breathtaking views of downtown Portland, the harbor, or Casco Bay. With... Show More
Job Requirements
- High school diploma or equivalent
- Experience in a hotel or related field preferred
- Familiarity with hotel management software and Microsoft Office suite
- Strong verbal and written communication skills
- Ability to multitask efficiently
- Customer service oriented
- Basic arithmetic skills
Job Qualifications
- High school diploma or equivalent
- Experience in a hotel or related field preferred
- Familiarity with hotel management software and Microsoft Office suite
- Strong verbal and written communication skills
- Proven customer service excellence
- Ability to multitask effectively
- Basic financial skills
Job Duties
- Provide outstanding service to guests, maintaining a friendly and warm demeanor at all times
- Effectively convey information and ideas, and address guest inquiries and issues promptly
- Evaluate and select among alternative courses of action quickly and accurately to resolve guest concerns
- Manage multiple tasks efficiently, including handling reservations, check-ins, and check-outs
- Work with and understand financial information, performing basic arithmetic functions as needed
- Use hotel management software to facilitate guest services
- Collaborate with other departments to ensure guest satisfaction
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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