Job Overview
Employment Type
Full-time
Work Schedule
Day Shifts
Benefits
Daily Pay
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
term life insurance
Paid Time Off
Employee assistance program
401k Retirement Plan
Job Description
The Westin Portland Harborview is a historic and beautifully restored hotel located in Maine's largest city. Originally opened in 1927 as the Eastland Park Hotel, this establishment has been meticulously maintained to offer guests an exceptional experience combining classic charm with modern amenities. Situated in a prime location, the hotel provides easy access to the Old Port district, known for its vibrant restaurants, retail shops, museums, and artistic venues. The Westin Portland Harborview is renowned for its luxurious accommodations featuring plush rooms and suites with breathtaking views of downtown Portland, the harbor, or Casco Bay. Each guest enjoys the comfort... Show More
Job Requirements
- High school diploma or equivalent
- Experience in a hotel or related field preferred
- Familiarity with hotel management software and Microsoft Office suite
- Ability to manage multiple tasks simultaneously
- Strong communication skills both verbal and written
- Basic financial skills for transaction handling
- Availability to work flexible shifts including weekends and holidays
Job Qualifications
- High school diploma or equivalent
- Experience in a hotel or related field preferred
- Familiarity with hotel management software and Microsoft Office suite
- Strong verbal and written communication skills
- Demonstrated problem-solving abilities
- Proven customer service excellence
- Ability to multitask and manage time effectively
Job Duties
- Provide outstanding service to guests maintaining a friendly and warm demeanor at all times
- Effectively convey information and ideas and address guest inquiries and issues promptly
- Evaluate and select among alternative courses of action quickly and accurately to resolve guest concerns
- Manage multiple tasks efficiently including handling reservations check-ins and check-outs
- Work with and understand financial information performing basic arithmetic functions as needed
- Maintain front desk operations ensuring smooth workflow
- Collaborate with other departments to enhance guest experience
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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