Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Exact $108,000.00
Work Schedule
Standard Hours
Benefits
Daily Pay
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
term life insurance
accidental death and dismemberment insurance
Paid Time Off
Employee assistance program
401k Retirement Plan
Job Description
The Westin Portland Harborview is a celebrated historic hotel located in the heart of Maine's largest city, Portland. Originally opened in 1927 as the Eastland Park Hotel, this property has been immaculately restored to blend classic charm with modern comfort, providing guests an unrivaled hospitality experience. Nestled in a prime location, The Westin Portland Harborview offers easy access to the Old Port district, known for its vibrant restaurants, boutique retail shops, museums, and artistic venues. Every guest room boasts stunning views of downtown Portland, the harbor, or Casco Bay, complemented by the renowned Westin Heavenly\u00ae Bed designed to ensure a... Show More
Job Requirements
- High school diploma or equivalent
- At least 5 years of experience in a similar position
- Valid driver's license from the applicable state
- Able to work effectively under pressure, maintaining composure while evaluating situations
- Strong communication skills with active listening and problem-solving abilities
Job Qualifications
- High school diploma or equivalent
- Minimum of 5 years experience in a similar leadership role within the hospitality industry
- Valid driver's license from the applicable state
- Strong communication and interpersonal skills
- Proven ability to lead and develop teams
- Experience managing budgets and operational performance
- Proficient with technology and hospitality management systems
Job Duties
- Guide the Rooms Division team with clarity and confidence, creating a culture of excellence and top-tier service
- Hire, train, and develop a high-performing team to ensure smooth, efficient operations aligned with company standards
- Tackle operational challenges proactively and maintain ongoing communication with guests, team members, and other departments
- Manage budgets, analyze performance metrics, and ensure all systems and staffing operate efficiently
- Oversee multiple departments including Front Office, Concierge, Guest Recognition, PBX, Housekeeping, Valet Laundry, and Valet Parking
- Foster a supportive and collaborative work environment that promotes employee success and guest satisfaction
- Ensure compliance with company policies, safety standards, and regulatory requirements
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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