Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $12.00 - $24.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development programs
Flexible Schedule
Job Description
Seneca Gaming Corporation is a renowned entertainment and hospitality company operating within the dynamic gaming and resort industry. With a commitment to delivering exceptional service and an unforgettable guest experience, Seneca Gaming Corporation has established itself as a premier destination for visitors seeking superior dining, gaming, and entertainment options. Among its distinguished venues is the Seneca Niagara Casino and Hotel, a prominent property known for its vibrant atmosphere, luxurious amenities, and fine dining restaurants. The company prides itself on fostering a workplace that values professionalism, integrity, and teamwork, creating an environment where employees can thrive while contributing to delivering world-class... Show More
Job Requirements
- Must be 18 years of age or older upon employment
- Must have an outgoing friendly personality and a cheerful accommodating disposition
- Must remain calm and professional in a fast paced environment
- Be organized and utilize time well
- Must be a team player
- High school diploma or equivalency preferred
- Customer service and at least three years of fine dining server experience preferred
- Proficient in large tray service
- Must possess excellent communication skills
- Ability to write routine correspondence and to speak effectively and interact well with the customers and employees
- Must have the ability to resolve problems conflicts in a diplomatic and tactful manner
- Must be able to stand walk and move through all areas of the dining room for a lengthy period of time
- Must be able to carry trays which may weigh up to fifty pounds
- Must be able to assist with special needs of customers
- Must maintain physical stamina and proper mental attitude to work under pressure in a fast-paced environment and effectively deal with guests management employees and members of the business community in all situations
Job Qualifications
- Must have an outgoing friendly personality and a cheerful accommodating disposition
- Must remain calm and professional in a fast paced environment
- Be organized and utilize time well
- Must be a team player
- High school diploma or equivalency preferred
- Customer service and at least three years of fine dining server experience preferred
- Proficient in large tray service
- Must possess excellent communication skills
- Ability to write routine correspondence and to speak effectively and interact well with the customers and employees
- Must have the ability to resolve problems conflicts in a diplomatic and tactful manner
Job Duties
- Report to work on time well-groomed in full uniform with badge on upper left side of uniform
- Provide prompt friendly and courteous service of food and beverage to all guests
- Be hospitable friendly and polite with all guests co-workers and management using positive body language
- Maintain full knowledge of menu wine list and daily features
- Serve and clear tables brush crumbs from tables replenish beverages as needed
- Inquire about guest satisfaction within one to two minutes of main course being served
- Handle check and cashiering procedures efficiently and accurately
- Maintain attentive posture nearby make eye contact smile and have a discreet non-interruptive demeanor
- Perform duties assigned by manager or shift manager
- Assist all employees in performing their duties and work as one team
- Work in designated area be attentive to guests at all times and exceed guest's expectations
- Adhere to all policies and procedures pertaining to liquor laws
- Maintain a current understanding of all policy and guidelines regarding information security
- Provide exceptional customer service to all patrons in a pleasant friendly and professional manner
- Meet attendance guidelines and adhere to regulatory departmental and company policies
- Complete all required training programs within nine months from commencement of employment
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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