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Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development
flexible schedules
Job Description
Wendy's is a globally recognized fast-food restaurant chain known for its quality food, commitment to customer service, and strong company values such as integrity, loyalty, winning, service, and teamwork. Established decades ago, Wendy's has grown to become one of the leading quick-service restaurant brands, offering a wide menu of delicious burgers, fresh salads, and other fast-food staples. The company emphasizes a clean, safe, and welcoming dining environment, with a focus on operational excellence and delivering an exceptional customer experience. Wendy's continually invests in training and developing its team members, promoting from within, and fostering a supportive and dynamic work culture.... Show More
Job Requirements
- Minimum of 2 years of supervisory experience in a restaurant setting
- Must be at least 18 years of age
- High school diploma or equivalent, some college coursework preferred
- Excellent leadership and communication skills
- Strong problem-solving and decision-making skills
- Ability to work in a fast-paced, dynamic environment
- Ability to multitask and prioritize effectively
- Knowledge of health and safety regulations as required by Wendy's International, WKS, and applicable local and state laws
- ServSafe certification required
- Proficiency with cash handling, smart safe, and POS systems (SBO.net)
- Comfortable with email and company technology platforms (WKSConnect, WeLearn, etc.)
- Ability to work flexible schedules, including weekends and holidays
- Access to reliable transportation to report to scheduled shifts, trainings, and meetings
- Willingness to work at nearby store locations within the district as needed, based on business demands
Job Qualifications
- Minimum of 2 years of supervisory experience in a restaurant setting
- High school diploma or equivalent, some college coursework preferred
- Excellent leadership and communication skills
- Strong problem-solving and decision-making skills
- Ability to work in a fast-paced, dynamic environment
- Ability to multitask and prioritize effectively
- Knowledge of health and safety regulations as required by Wendy's International, WKS, and applicable local and state laws
- ServSafe certification required
- Proficiency with cash handling, smart safe, and POS systems (SBO.net)
- Comfortable with email and company technology platforms (WKSConnect, WeLearn, etc.)
- Ability to work flexible schedules, including weekends and holidays
- Access to reliable transportation to report to scheduled shifts, trainings, and meetings
- Willingness to work at nearby store locations within the district as needed, based on business demands
Job Duties
- Assist with training, coaching, and developing team members
- Demonstrate commitment to WKS Values: Integrity, Loyalty, Winning, Service, and Teamwork
- Enforce uniform and grooming standards and ensure compliance with workplace conduct policies
- Communicate effectively with management and team members
- Promptly report claims of harassment, discrimination, retaliation, wage and hour violations, bullying, workplace violence, or other inappropriate behavior to the District Leader and Human Resources
- Oversee restaurant opening and closing procedures, including security protocols and cash handling
- Assist with food ordering, scheduling, and maintaining inventory levels
- Monitor and ensure compliance with walk-throughs and Wendy's Critical Checklist
- Conduct internal self-assessments using company tools (TrueView) and ensure compliance with Health Department and Wendy's Food Safety Audits
- Cover workstations and assist during breaks as needed
- Ensure compliance with company timekeeping policies and report any concerns to the supervisor
- Ensure high levels of customer service by achieving company standards for Friendliness, Accuracy, Cleanliness, Speed, and Taste
- Resolve customer issues in a timely and professional manner using company customer service processes (BLAST and the No Fault Policy)
- Assist with cash handling, smart safe, and POS systems (SBO.net)
- Manage cash registers, phone calls, orders, and company funds
- Conduct safe and cash drawer audits and prepare change orders
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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