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Wendys General Manager – WEN 10836 Forney – US Highway 80 (Forney, TX)
Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and development programs
flexible scheduling
Job Description
Wendy's is a leading fast-food restaurant chain known for its fresh, made-to-order meals and exceptional customer service. Founded on principles of quality and innovation, Wendy's has grown into a globally recognized brand delivering quick service and great food. With a commitment to maintaining high standards of cleanliness, customer satisfaction, and operational excellence, Wendy's offers a dynamic and fast-paced work environment. Their business model emphasizes teamwork, integrity, and growth opportunities, making it an excellent place for motivated individuals seeking career advancement in the hospitality industry.
The role of the General Manager at Wendy's is pivotal for maintaining the smooth and effici... Show More
The role of the General Manager at Wendy's is pivotal for maintaining the smooth and effici... Show More
Job Requirements
- Minimum of 2 years of supervisory experience in a restaurant setting
- Must be at least 18 years of age
- High school diploma or equivalent
- Bachelor’s degree in hospitality or business management preferred
- Excellent leadership and team management skills
- Strong communication and interpersonal skills
- Strong problem-solving and decision-making skills
- Ability to work in a fast-paced, dynamic environment
- Ability to motivate team members and manage performance
- Ability to multitask and prioritize effectively
- Knowledge of health and safety regulations as required by Wendy’s International, WKS, and applicable local and state laws
- ServSafe certification required
- Proficiency with cash handling, smart safe, and POS systems
- Comfortable with email and company technology platforms
- Ability to work flexible hours including weekends and holidays
- Access to reliable transportation
- Willingness to work at nearby store locations within the district as needed
Job Qualifications
- Minimum of 2 years of supervisory experience in a restaurant setting
- High school diploma or equivalent, bachelor’s degree in hospitality or business management preferred
- Excellent leadership and team management skills
- Strong communication and interpersonal skills
- Strong problem-solving and decision-making skills
- Ability to work in a fast-paced, dynamic environment
- Ability to motivate team members and manage performance
- Ability to multitask and prioritize effectively
- Knowledge of health and safety regulations
- ServSafe certification
- Proficiency with cash handling, smart safe, and POS systems
- Comfortable with email and company technology platforms
- Ability to work flexible hours including weekends and holidays
- Access to reliable transportation
Job Duties
- Lead and manage a team of employees by hiring, training, motivating, and developing staff
- Conduct onboarding and orientation for new team members using the company’s learning management system
- Conduct performance reviews and provide coaching
- Enforce uniform and grooming standards and workplace conduct policies
- Oversee all aspects of restaurant operations including scheduling, food ordering, inventory management, and payroll
- Manage restaurant opening and closing procedures including security protocols
- Monitor compliance with daily walk-throughs, critical checklists, and food safety standards
- Conduct internal self-assessments and ensure compliance with health department and food safety audits
- Complete weekly inventory counts and reporting
- Cover workstations and assist during breaks
- Maintain high levels of customer service and ensure prompt service
- Achieve customer service and speed of service metrics
- Resolve customer issues using company customer service processes
- Manage restaurant finances including budgeting, forecasting, and reporting
- Meet or exceed sales and profit goals while controlling costs
- Analyze profit and loss statements
- Ensure compliance with local, state, and federal laws
- Maintain records and complete safety and health reports
- Report claims of harassment, discrimination, or inappropriate behavior
- Participate in physical activities including lifting, standing, and walking
- Handle cleaning chemicals according to company programs
- Communicate effectively with customers and co-workers
- Travel occasionally for meetings or to nearby store locations
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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