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Wendys General Manager – WEN 10504 Murphy – FM 544 (Plano, TX)
Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Paid training
Employee Discounts
Career development opportunities
flexible scheduling
Job Description
The establishment is a well-known, thriving restaurant operating under the WKS Restaurant Group, an esteemed company recognized for its commitment to high-quality dining experiences and exceptional customer service. This organization embraces core values such as Integrity, Loyalty, Winning, Service, and Teamwork, which are embodied by all its employees. With a reputation for excellence in the quick-service restaurant industry, the company supports the growth and development of its teams through structured leadership, comprehensive training, and advanced management systems like WKS+ and WeLearn. Employees benefit from a supportive work environment that fosters professional progress while ensuring operational excellence and compliance with stringent... Show More
Job Requirements
- Minimum of 2 years of supervisory experience in a restaurant setting
- Must be at least 18 years of age
- High school diploma or equivalent
- Bachelor’s degree preferred
- Excellent leadership and team management skills
- Strong communication and interpersonal skills
- Strong problem-solving and decision-making skills
- Ability to work in fast-paced environments
- Ability to motivate team members and manage performance
- Ability to multitask and prioritize effectively
- Knowledge of health and safety regulations
- ServSafe certification required
- Proficiency with cash handling, smart safe, and POS systems
- Comfortable with email and technology platforms
- Ability to work flexible hours including weekends and holidays
- Access to reliable transportation
- Willingness to work at nearby store locations as needed
Job Qualifications
- Minimum high school diploma or equivalent
- Bachelor’s degree in hospitality or business management preferred
- Minimum 2 years of supervisory experience in a restaurant setting
- Excellent leadership and team management skills
- Strong communication and interpersonal skills
- Strong problem-solving and decision-making abilities
- Knowledge of health and safety regulations
- ServSafe certification
- Proficiency with cash handling, POS systems, and company technology platforms
- Ability to work flexible hours and travel as needed
- Experience conducting performance reviews
- Ability to motivate team members and manage performance
Job Duties
- Lead and manage employees by hiring, training, motivating, and developing staff
- Conduct onboarding and orientation for new team members
- Perform performance reviews and provide coaching
- Enforce uniform and grooming standards
- Oversee restaurant operations including scheduling, food ordering, inventory, and payroll
- Ensure optimal staffing levels
- Manage opening and closing procedures
- Monitor compliance with food safety and operational standards
- Conduct internal self-assessments and audits
- Complete inventory counts and reporting
- Assist workstations during breaks
- Maintain high levels of customer service
- Achieve customer service and speed metrics
- Resolve customer complaints professionally
- Manage budgeting, forecasting, and financial reporting
- Meet or exceed sales and profit goals
- Analyze P&L statements
- Ensure compliance with all laws and company policies
- Maintain records and safety standards
- Report inappropriate behavior promptly
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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