Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $20.00 - $30.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Career advancement opportunities
Job Description
Wendy's is a globally recognized fast-food restaurant chain renowned for its fresh, quality ingredients and commitment to providing excellent customer service. Established in 1969, Wendy's has grown to become one of the largest quick-service restaurant brands worldwide. The company prides itself on innovation, community involvement, and fostering a positive work environment for its employees. As a leader in the fast-food industry, Wendy's offers career growth opportunities and comprehensive training programs designed to help employees excel in their roles and advance within the company.
The General Manager role at Wendy's is a key leadership position responsible for overseeing the daily o... Show More
The General Manager role at Wendy's is a key leadership position responsible for overseeing the daily o... Show More
Job Requirements
- Must be 18 years old or older
- ability to stand for long periods
- ability to lift up to 50 pounds occasionally
- valid state driver's license and vehicle insurance if driving for company business
- ability to perform physical activities including climbing, stooping, kneeling, crouching, and crawling
- willing to attend required training sessions and obtain Serve-Safe certification
- ability to work in a moderate noise environment
- regular attendance is essential
Job Qualifications
- Bachelor's degree or equivalent combination of education and experience
- knowledge of company's operating systems and policies
- understanding of P&L analysis and corrective measures
- experience with supervisory practices and training
- familiarity with planning and budgeting
- effective interviewing skills
- understanding of federal, state and local employment laws
- ability to read and interpret business periodicals, government regulations, and technical procedures
- strong written and oral communication skills
- ability to calculate figures, apply algebra and geometry concepts
- ability to define problems and analyze data
- ability to conduct presentations and respond to questions
- Serve-Safe certification
- completion of GM core class and Crew Interviewing Workshop within 90 days of hire
Job Duties
- Manages sales goals versus budget and prior year
- executes national and local marketing programs and new product roll-outs
- develops and implements plans to resolve unfavorable trends and enhance sales
- communicates sales performance and anticipated variances to District Manager and store management team
- responds to intrusive activities aimed at diverting store business
- builds sales by promoting customer satisfaction
- manages profit goals versus budget and prior year
- manages food, labor, and paper costs and other controllable expenses
- monitors crew prep, production, and procedures execution
- tracks waste levels using established procedures
- communicates profitability performance and anticipated variances
- processes crew applications and sets up interviews
- maintains recruitment, development, recognition and retention systems
- manages subordinate employees to maximize retention
- resolves performance issues including counseling and disciplining
- ensures proper staffing levels
- conducts performance feedback and appraisals
- serves as a role model and trains store managers
- ensures compliance with employment laws
- maintains respectful work environment
- achieves and maintains Sparkle certification
- trains and enforces food safety procedures
- monitors product quality
- interacts with customers and resolves complaints
- tracks service times and takes corrective actions
- provides training and development per company standards
- conducts new hire orientations
- communicates operations changes
- assists with Assistant Manager training
- audits systems and reviews work habits
- evaluates crew for leadership potential
- trains crew to respond to customer needs
- ensures safety and cleanliness training
- assigns tasks to achieve store goals
- ensures store complies with operating policies
- works with District Manager to develop store plans
- evaluates store performance and implements improvements
- holds regular management meetings
- ensures adherence to uniform program
- enforces policies for cash, property, product and equipment control
- follows flow charts to meet prep and production goals
- identifies and resolves security issues
- manages cash, food, labor and wage guidelines
- manages inventory counts and targets
- trains crew in cash and product controls
- complies with safety and health standards
- maintains safe working conditions
- oversees maintenance and preventive maintenance
- manages shift to Q.S.C level of 85% or better
- completes administrative reports
- writes crew schedules
- analyzes P&L and reviews with management
- manages employee files and payroll records
- completes schedules, invoices, and payroll
- manages employment applications and documents
- conducts exit interviews
- reports accidents promptly
- adheres to Safety Program and Marshal procedures
- performs other job-related duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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