Thompson San Antonio

WELLNESS CONCIERGE (PART-TIME SEASONAL)

Job Overview

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Work Schedule

Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
retirement plans
Training and development programs
wellness benefits

Job Description

Hyatt is a globally recognized hospitality company renowned for its commitment to exceptional guest service and memorable experiences. Guests choose Hyatt not only for its luxurious accommodations and world-class amenities but because of its dedicated associates who exemplify care, attentiveness, and professionalism. Hyatt fosters a culture where every team member contributes to creating environments that are both welcoming and efficient, enhancing every aspect of a guest's stay. As part of this ethos, the wellness and spa services at Hyatt offer a sanctuary of relaxation and rejuvenation amidst the vibrant atmosphere of our hotels and resorts worldwide.

The Wellness Conc... Show More

Job Requirements

  • prior spa or hotel spa reception experience
  • weekend availability
  • excellent communication skills
  • ability to multitask in a busy environment
  • customer service focus
  • basic proficiency with reservation and payment processing systems
  • ability to maintain a calm and welcoming demeanor under pressure

Job Qualifications

  • weekend availability required
  • excellent verbal and written communication skills
  • previous experience in spa reception or related role
  • strong customer service orientation
  • ability to work in a fast-paced environment
  • desire to satisfy guest needs effectively

Job Duties

  • schedule spa treatments and appointments
  • register guests and process forms of payment
  • manage spa reservations for packages and individual services
  • recommend spa products and treatments to guests
  • promote a relaxing and wellness-focused spa environment
  • serve as the final point of contact for an indigenous spa experience
  • provide exceptional customer service to ensure guest satisfaction

Job Location