Wellness Center Concierge

Job Overview

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Employment Type

Part-time
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Compensation

Type:
Hourly
Rate:
Range $16.00 - $21.00
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Benefits

Dental coverage plans
Vision coverage plans
401(k) Retirement & Savings Plan
Life Insurance (team member, spouse and dependents)
Short and Long Term Disability Plans
Accident & Critical Illness Insurance
Transportation and Parking Plans
Paid parental leave
Paid Time Off
Wellness rewards program
Free memberships to various fitness facilities and wellness subscriptions
24/7 health and wellness support through the Employee Assistance program
Entertainment and consumer discounts
Free professional development courses
Discounted certifications
Free CPR/AED certifications
Free continuing education courses and credits
Employee Referral Reward program

Job Description

Plus One, part of the Optum Workplace Well-being portfolio of services, is a leading wellness service provider that caters to clients across various industries with a primary focus on enhancing employee engagement through health and wellness programs. This company champions a comprehensive approach to personal health, delivering services such as fitness coaching, nutrition guidance, ergonomics, wellness coaching, and health promotion. Plus One’s mission is rooted in the belief that the most effective way to inspire healthier lifestyles is through authentic personal connections built on hospitality, empathy, and a spirit of fun and encouragement.

The role available is that ... Show More

Job Requirements

  • Previous experience in hospitality, spa, fitness, or wellness setting preferred
  • excellent interpersonal and communication skills
  • professional demeanor and appearance
  • comfort and confidence in guiding guests through equipment use
  • passion for wellness and interest in recovery, health technology, and guest service
  • ability to multi-task in a fast-paced environment and work independently
  • CPR/First Aid certification

Job Qualifications

  • Previous experience in hospitality, spa, fitness, or wellness setting preferred
  • excellent interpersonal and communication skills
  • professional demeanor and appearance
  • comfort and confidence in guiding guests through equipment use
  • passion for wellness and interest in recovery, health technology, and guest service
  • ability to multi-task in a fast-paced environment and work independently
  • CPR/First Aid certification

Job Duties

  • Greet guests warmly upon arrival and assist with check-in and check-out procedures
  • answer phones, schedule appointments, and manage the daily calendar for services and staff
  • host and escort guests through the recovery suite, explaining how to safely use wellness equipment including cryotherapy, red light therapy, cold plunge, sauna, and other modalities
  • educate guests on wellness services and technology, offering thoughtful recommendations based on individual goals, preferences, and any contraindications
  • ensure the recovery suite is clean, orderly, and stocked with necessary amenities such as towels, beverages, and recovery tools
  • maintain guest records, including intake forms and service history, with strict attention to privacy and confidentiality
  • collaborate with wellness professionals and providers to ensure seamless guest experience and continuity of care
  • upsell memberships, packages, and wellness products when appropriate
  • assist with opening and closing duties and light administrative support as needed

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location