Plus One, an Optum Company logo

Wellness Center Concierge

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
401(k) retirement plan
Life insurance
short term disability
long term disability
Paid parental leave
Paid Time Off
Wellness rewards program
Free fitness memberships
Employee assistance program
entertainment discounts
Diversity and inclusion initiatives
Professional development courses
Certification discounts
CPR/AED certifications
Continuing education credits
Employee Referral Program

Job Description

Plus One, part of the Optum Workplace Well-being portfolio, is a leading provider of fitness and well-being services that cater to diverse industries. The company is committed to promoting employee engagement in health and wellness programs through comprehensive offerings such as fitness, nutrition, ergonomics, wellness coaching, and health promotion. Plus One stands out by fostering personal connections infused with hospitality, empathy, and enjoyment, making wellness accessible and engaging for all clients. This reputable wellness company operates with a strong belief that lifestyle changes supporting health are best achieved when supported by knowledgeable and compassionate professionals in a welcoming environment.Show More

Job Requirements

  • High school diploma or equivalent
  • Previous experience in hospitality, spa, fitness, or wellness setting preferred
  • CPR/First Aid certification required
  • Strong interpersonal and communication skills
  • Ability to multitask and work independently
  • Passion for wellness and health technology
  • Professional demeanor and appearance

Job Qualifications

  • Previous experience in hospitality, spa, fitness, or wellness setting preferred
  • Excellent interpersonal and communication skills
  • Professional demeanor and appearance
  • Comfort and confidence in guiding guests through equipment use (training provided)
  • Passion for wellness and interest in recovery, health technology, and guest service
  • Ability to multi-task in a fast-paced environment and work independently
  • CPR/First Aid certification

Job Duties

  • Greet guests warmly upon arrival and assist with check-in and check-out procedures
  • Answer phones, schedule appointments, and manage the daily calendar for services and staff
  • Host and escort guests through the recovery suite, explaining how to safely use wellness equipment including cryotherapy, red light therapy, cold plunge, sauna, and other modalities
  • Educate guests on wellness services and technology, offering thoughtful recommendations based on individual goals, preferences, and any contraindications
  • Ensure the recovery suite is clean, orderly, and stocked with necessary amenities such as towels, beverages, and recovery tools
  • Maintain guest records, including intake forms and service history, with strict attention to privacy and confidentiality
  • Collaborate with wellness professionals and providers to ensure seamless guest experience and continuity of care
  • Upsell memberships, packages, and wellness products when appropriate
  • Assist with opening and closing duties and light administrative support as needed

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.