Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $21.00
Benefits
dental coverage
vision coverage
401(k) retirement and savings plan
Life insurance
Short and Long Term Disability Plans
accident and critical illness insurance
Transportation and Parking Plans
Paid parental leave
Paid Time Off
Wellness rewards program
Free memberships to various fitness facilities and wellness subscriptions
24/7 health and wellness support through the Employee Assistance program
Entertainment and consumer discounts
Diversity, equity and inclusion council
Free professional development courses
Discounted certifications
Free CPR/AED certifications
Free continuing education courses and credits
Employee Referral Reward program
Job Description
Plus One, part of the Optum Workplace Well-being portfolio, is a premier provider of fitness and wellness services dedicated to enhancing employee health and engagement across a broad spectrum of industries. With a strong commitment to fostering healthier lifestyles, Plus One integrates fitness, nutrition, ergonomics, wellness coaching, and health promotion into its comprehensive service offering. The company prides itself on its approach that blends personal connection with professional expertise, hospitality, empathy, and a commitment to making wellness engaging and accessible to all clients. Operating within the expansive and well-respected Optum brand, Plus One supports a culture that emphasizes inclusivity, diversity,... Show More
Job Requirements
- High school diploma or equivalent
- previous experience in hospitality, spa, fitness, or wellness setting preferred
- CPR/First Aid certification required
- excellent interpersonal and communication skills
- professional demeanor and appearance
- ability to multi-task in a fast-paced environment
- passion for wellness and interest in recovery and health technology
- comfort and confidence in guiding guests through equipment use, training provided
- ability to work independently and as part of a team
Job Qualifications
- Previous experience in hospitality, spa, fitness, or wellness setting preferred
- excellent interpersonal and communication skills
- professional demeanor and appearance
- comfort and confidence in guiding guests through equipment use (training provided)
- passion for wellness and interest in recovery, health technology, and guest service
- ability to multi-task in a fast-paced environment and work independently
- CPR/First Aid certification
Job Duties
- Greet guests warmly upon arrival and assist with check-in and check-out procedures
- answer phones, schedule appointments, and manage the daily calendar for services and staff
- host and escort guests through the recovery suite, explaining how to safely use wellness equipment including cryotherapy, red light therapy, cold plunge, sauna, and other modalities
- educate guests on wellness services and technology, offering thoughtful recommendations based on individual goals, preferences, and any contraindications
- ensure the recovery suite is clean, orderly, and stocked with necessary amenities such as towels, beverages, and recovery tools
- maintain guest records, including intake forms and service history, with strict attention to privacy and confidentiality
- collaborate with wellness professionals and providers to ensure seamless guest experience and continuity of care
- upsell memberships, packages, and wellness products when appropriate
- assist with opening and closing duties and light administrative support as needed
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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