Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401(k) retirement plan
Life insurance
Paid parental leave
Paid Time Off
Wellness rewards program
Professional development courses
Employee assistance program
Job Description
Plus One, a part of the Optum Workplace Well-being portfolio, is a prominent provider of comprehensive fitness and wellness services designed to enhance employee health and engagement across diverse industries. Focused on creating impactful personal connections, Plus One combines hospitality, empathy, and a fun work environment to motivate individuals towards healthier lifestyles. As a company, it offers a wide range of services including fitness programs, nutrition guidance, ergonomics consulting, wellness coaching, and health promotion, catering to the well-being of employees in corporate settings.
Plus One's wellness centers are designed as state-of-the-art facilities where clients can access innovative wellness technology and... Show More
Plus One's wellness centers are designed as state-of-the-art facilities where clients can access innovative wellness technology and... Show More
Job Requirements
- High school diploma or equivalent
- CPR/First Aid certification
- previous experience in hospitality, spa, fitness, or wellness setting preferred
- excellent interpersonal communication skills
- professional demeanor and appearance
- ability to learn and guide guests on wellness equipment use
- passion for health, wellness, and guest service
- ability to multitask and work independently
- reliable and punctual
Job Qualifications
- Previous experience in hospitality, spa, fitness, or wellness setting preferred
- excellent interpersonal and communication skills
- professional demeanor and appearance
- comfort and confidence in guiding guests through equipment use
- passion for wellness and interest in recovery, health technology, and guest service
- ability to multi-task in a fast-paced environment and work independently
- CPR/First Aid certification
Job Duties
- Greet guests warmly upon arrival and assist with check-in and check-out procedures
- answer phones, schedule appointments, and manage the daily calendar for services and staff
- host and escort guests through the recovery suite, explaining how to safely use wellness equipment including cryotherapy, red light therapy, cold plunge, sauna, and other modalities
- educate guests on wellness services and technology, offering thoughtful recommendations based on individual goals, preferences, and any contraindications
- ensure the recovery suite is clean, orderly, and stocked with necessary amenities such as towels, beverages, and recovery tools
- maintain guest records, including intake forms and service history, with strict attention to privacy and confidentiality
- collaborate with wellness professionals and providers to ensure seamless guest experience and continuity of care
- upsell memberships, packages, and wellness products when appropriate
- assist with opening and closing duties and light administrative support as needed
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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