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Welcome Desk Receptionist - Le Bonheur - Part Time Night Weekends
Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional development opportunities
Employee Discounts
flexible scheduling
Job Description
Memphis Light Health (MLH) is a prominent healthcare institution with a rich history of serving the people of Memphis and the Mid-South for over a century. As one of the South's largest medical centers, MLH combines a commitment to compassionate care with a thriving community atmosphere. Known for being an employer of choice, MLH emphasizes fostering a talent-rich environment where Associates can grow their careers while positively impacting the health and well-being of others. The organization nurtures a culture deeply rooted in its Mission, Vision, and Values, striving for excellence and compassionate service in every interaction.
At MLH... Show More
At MLH... Show More
Job Requirements
- No education required
- Customer service 0-1 years
- Ability to understand and prepare moderately complex written materials
- Ability to communicate verbally and in writing with others including knowledge of spelling, grammar, punctuation and composition
- Ability to work without close supervision and to exercise independent judgment
- Ability to organize multiple tasks and projects and maintain control of workflow
- Above average human relations skills in problem solving and interpersonal contacts
- Ability to operate word processing, spreadsheet programs and standard office equipment
- Ability to perform basic arithmetic calculations as would be acquired through completion of high school
Job Qualifications
- Ability to understand and prepare moderately complex written materials
- Ability to communicate verbally and in writing with others, including knowledge of spelling, grammar, punctuation, and composition
- Ability to work without close supervision and to exercise independent judgment
- Ability to organize multiple tasks and projects and maintain control of workflow
- Above average human relations skills in problem solving and interpersonal contacts
- Ability to operate word processing, spreadsheet programs and standard office equipment
- Ability to perform basic arithmetic calculations as would be acquired through completion of high school
Job Duties
- Receives, greets and provides needed information and assistance to all visitors and contacts at the Welcome Desks
- Provides all needed information to contacts including way finding, general hospital information, physical escorts, locating patient transport equipment, listening to understand needs and general customer problem solving
- Answers questions, shares information and directs guests to appropriate area
- Provides information such as handouts, maps, hotel accommodations, restaurants, newsletters and activity schedules
- Performs general clerical duties and customer support tasks such as some light typing and filing duties, assisting with general mail, maintaining inventory for work area supplies
- Distributes tokens and other items related to hospital events and activities
- Answers and receives incoming telephone calls, assisting insurance companies with current patient status of in-house or discharged patients without including a discharge date
- Stays current with hospital and campus information to best assist customers
- Utilizes computer and software programs to execute job functions, enters and retrieves information from computer system accurately and timely
- Performs visitor screening and operates visitor badging system
- Performs other job functions as assigned or requested
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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