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Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Exact $16.00
Work Schedule
Weekend Shifts
Benefits
hourly pay
flexible schedule
Community environment
Employee Discounts
Training and development opportunities
Job Description
The Springfield Jewish Community Center (JCC) is a vibrant and inclusive community organization dedicated to enhancing the lives of its members through a diverse range of programs and services. The JCC fosters a welcoming and supportive environment that promotes wellness, social connections, cultural enrichment, and community engagement. Serving as a cornerstone for the Springfield community, the JCC strives to create meaningful relationships among members and provide a space where individuals and families can feel a true sense of belonging. The center operates with a strong commitment to customer service and values every member’s experience, ensuring that each visit is positive... Show More
Job Requirements
- 18 years of age with reliable transportation
- High school graduate or GED
- 5+ years customer service experience preferably in an office environment
- Ability to multi-task effectively under pressure
- Availability to work weekends and holidays
- Excellent communication skills
- Basic math skills for cash handling
Job Qualifications
- 18 years of age with reliable transportation
- High school graduate or GED at minimum
- 5+ years customer service experience preferably in an office environment
- Strong interpersonal and communication skills
- Ability to multi-task effectively under pressure
- Basic proficiency with technology and payment systems
Job Duties
- Greets members and guests warmly directing them to their destination and answering questions
- Engages with current and prospective members by providing up-to-date information about programs events and what’s happening around the JCC answering inquiries about activities through the building
- Answers membership questions and assists with new member transactions
- Works with members to establish user confidence with JCC technology or process changes that may occur
- Responds directly to member feedback with follow through to appropriate departments and additional follow-up to member
- Answers phones screens and directs calls provides information to callers and or takes and relays messages when appropriate
- Maintains accurate cash drawer reconciling payments and cash at the end of shift
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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