Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Exact $12.00
Work Schedule
Standard Hours
Day Shifts
Benefits
Team member discount
Referral Bonus
competitive pay
Paid early
Vision care
supplemental insurances
401k
Legal benefits
Pet insurance
Job Description
David's Bridal is a leading retailer specializing in wedding dresses and related accessories, known for their comprehensive range that supports customers in finding the perfect attire for their special day. With a dominant market presence, the company sells approximately one out of every three wedding dresses in its category and is celebrated for maintaining one of the highest customer service scores in the retail industry. David's Bridal emphasizes empowering both their customers and employees to fulfill their dreams, whether that means helping a bride-to-be select the dress that reflects her personal style or fostering employees' growth through rewarding career opportunities.... Show More
Job Requirements
- High school diploma or equivalent
- 1-2 years of retail experience
- Ability to stand and walk for extended periods
- Ability to lift up to 25 pounds occasionally
- Excellent communication skills
- Ability to multitask and manage customer flow
- Willingness to adhere to dress code and company policies
- Availability to work part-time hours
- Basic computer and electronic device proficiency
Job Qualifications
- High school diploma or equivalent
- 1-2 years prior retail experience in apparel, service or specialty store environment
- Excellent communication skills
- Ability to manage multiple customers
- Proactive problem-solving skills
- Team player with positive attitude
- Basic knowledge of inventory management
- Strong organizational skills
- Ability to maintain professionalism in fast-paced environments
Job Duties
- Welcome all customers with genuine and friendly enthusiasm over the phone, virtual chats and in person
- Communicate clearly and concisely by adapting to customers, problem solving, excellent phone skills and resolving conflicts
- Use all systems to manage customer flow and deliver Five-Star Customer Service experience
- Maintain service vows including being prepared, welcoming, meeting needs and being there for all customers
- Provide exceptional service experience to multiple customers simultaneously
- Proactively address customer concerns with confidence and escalate to leadership when necessary
- Communicate alteration services and promote personalization options
- Maintain store standards for a flawless shopping environment
- Adhere to dress code policy
- Respond promptly to customer questions about products and services
- Build and maintain long-term customer relationships
- Engage in inventory management including processing orders and receiving merchandise
- Support cash wrap behaviors and accurately process transactions
- Assist with sales promotions and visual updates
- Perform other duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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