Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Exact $12.00
Work Schedule
Weekend Shifts
Benefits
competitive pay
Team bonus
Vision care
Supplemental Insurance
401k
Early pay
Team member discount
Legal benefits
Pet insurance
Job Description
David's Bridal is a leading retailer in the wedding apparel industry, known for its extensive selection of wedding gowns, bridesmaid dresses, and accessories. The company has established itself as a trusted name, dominating the market by accounting for one out of every three products sold in its category. David's Bridal is committed to providing its customers with exceptional service, which is reflected in its high customer service scores and dedication to creating memorable shopping experiences. The company fosters an inclusive and diverse workplace culture, emphasizing the importance of equity and representation among its workforce. As part of its mission, David's... Show More
Job Requirements
- High school diploma or an equivalent degree or 1-2 years prior retail experience in an apparel, service or specialty store environment
- strong problem-solving skills
- excellent phone and communication skills
- ability to stand, walk, and sit for extended periods
- capacity to lift up to 25 pounds
- ability to climb stairs, stoop, kneel, crouch or crawl
- ability to use computer and electronic devices for long periods
- readiness to work weekends with minimal weekday hours
- adherence to dress code policy
- ability to maintain store standards and meet operational tasks
Job Qualifications
- High school diploma or equivalent degree
- 1-2 years prior retail experience in an apparel, service or specialty store environment
- excellent customer service skills
- strong communication and interpersonal skills
- ability to manage multiple customers simultaneously
- proficiency in operating retail systems and cash wrap procedures
- ability to work collaboratively with team members
- adaptable and solution-oriented mindset
Job Duties
- Welcome all customers with genuine and friendly enthusiasm over the phone, virtual chats and in person
- communicate clearly and concisely by adapting your style to suit the customers by problem solving, excellent phone skills and resolving conflict
- use all systems to manage the customer flow to deliver Five-Star Customer Service experience
- maintain all service vows which include being prepared, welcoming, ability to meet the needs and be there for all customers, including all operational checklist tasks and meeting customers emotional and practical needs
- provide an exceptional service experience to multiple customers at one time and contribute to the store achievement of Five-Star Customer Service
- proactively address customer concerns with confidence and know when to escalate and partner with leadership team
- communicate how alterations can play an important role in perfecting the dress for her event in partnership with alterations
- promote all alteration services and personalization options
- maintain store-standards to support a flawless shopping experience
- maintain a high standard of dress to meet the dress code policy
- respond promptly to all customer questions providing product and service information
- build and maintain long-term relationships to meet and exceed customer satisfaction and loyalty
- engage in the inventory management procedures by processing orders, receiving, and ensuring first quality standards for all merchandise
- support all cash wrap behaviors and process transactions with accuracy to make every customer feels celebrated
- assist with all sales promotions and visual updates
- perform other duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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