Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $19.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
employee discount
Retirement Plan
Professional development opportunities
Employee assistance program
Job Description
Our hiring establishment is a specialty retail store focused on apparel and customer-centric service. With a dedication to creating a welcoming, enjoyable shopping environment, the store is committed to delivering high-quality merchandise while ensuring a memorable experience for every customer. This retail environment operates with a strong emphasis on professionalism, authenticity, and empathetic interactions with customers, aiming always to uphold the highest standards in customer service. The company thrives on its mission to provide not just products but also personalized service options, such as alterations and product customization, making it a trusted destination for shoppers seeking quality apparel and exceptional... Show More
Job Requirements
- High school diploma or equivalent
- 1 to 2 years of prior retail experience in apparel service or specialty store environment
- Ability to stand walk and sit for extended periods
- Ability to lift up to 25 pounds occasionally
- Strong verbal and written communication skills
- Proficiency in using computers and electronic devices for long periods
- Ability to adapt communication style to customer needs
- Willingness to maintain store dress code and professional standards
Job Qualifications
- High school diploma or equivalent
- 1 to 2 years prior retail experience in apparel service or specialty store environment
- Excellent communication and interpersonal skills
- Strong problem-solving abilities
- Ability to multitask and manage multiple customers at one time
- Proficiency with retail point-of-sale systems and inventory management
- Demonstrated ability to build customer relationships and promote personalized services
Job Duties
- Welcome all customers with genuine and friendly enthusiasm over the phone virtual chats and in person communicate clearly and concisely by adapting your style to suit the customers by problem solving excellent phone skills and resolving conflict
- Use all systems to manage the customer flow to deliver Five-Star Customer Service experience
- Maintain all service vows which include being prepared welcoming ability to meet the needs and be there for all customers including all operational checklist task and meeting customers emotional and practical needs
- Responsible for providing an exceptional service experience to multiple customers at one time and contribute to the store achievement of Five-Star Customer Service
- Proactively address customer concerns with confidence know when to escalate and partner with leadership team
- Communicate how alterations can play an important role in perfecting the dress for her event in partnership with Alterations
- Promote all alteration services and personalization options
- Maintain store-standards to support a flawless shopping experience
- Maintain a high standard of dress to meet the Dress Code policy
- Respond promptly to all customer questions providing product and service information
- Build and maintain long-term relationships to meet and exceed customer satisfaction and loyalty
- Engage in the inventory management procedures by processing orders receiving and ensuring first quality standards for all merchandise
- Support all cash wrap behaviors and processes transactions with accuracy to make every customer feels celebrated
- Assist with all sales promotions and visual updates
- Other duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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