Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Exact $16.00
Work Schedule
Weekend Shifts
Benefits
Flexible Schedule
Paid Time Off
employee discount
Travel reimbursement
Work-life balance
Job Description
The Springfield JCC is a vibrant community-focused organization dedicated to promoting wellness, cultural enrichment, and social connection among its members. Serving the Springfield area, it provides a comprehensive array of programs, events, and services designed to enhance the quality of life for individuals and families. The JCC emphasizes creating meaningful relationships with members, fostering inclusion, and cultivating a welcoming atmosphere that supports each member's journey toward health, learning, and community engagement. As a well-established facility, the Springfield JCC operates as a hub for educational, cultural, and recreational activities, driving community involvement and providing a supportive environment for all ages.Show More
Job Requirements
- 18 years of age with reliable transportation
- High school graduate or GED at minimum
- 5 plus years customer service experience, preferably in an office environment
- Ability to multi-task effectively under pressure
Job Qualifications
- 18 years of age or older
- High school graduate or GED equivalent
- 5 or more years of customer service experience, preferably in an office environment
- Ability to multi-task effectively under pressure
- Strong interpersonal and communication skills
- Basic cash handling experience
- Proficiency in using office technology and phone systems
Job Duties
- Greets members and guests warmly, directing them to their destination and answering questions
- Engages with current and prospective members by providing up-to-date information about programs, events, and what is happening around the JCC
- Answers membership questions and assists with new member transactions
- Works with members to establish user confidence with JCC technology or process changes
- Responds directly to member feedback with follow-through to appropriate departments and additional follow-up to member
- Answers phones, screens and directs calls, provides information to callers and/or takes and relays messages, when appropriate
- Maintains accurate cash drawer, reconciling payments and cash at the end of shift
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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