Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Exact $12.00
Work Schedule
Standard Hours
Benefits
Rewarding environment
competitive pay
Team bonus
Early pay (Dayforce Wallet)
generous team member discount
Vision care
supplemental insurances
401K Program
identity theft protection discount
home and auto insurance discounts
mobile discounts
Legal benefits
Pet insurance
Job Description
David's Bridal is a leading retailer specializing in wedding dresses and formalwear, with a strong presence in the bridal industry. Established with the mission to empower customers to find their perfect wedding dress and accessories, David's Bridal has become a trusted name in bridal fashion. The company prides itself on offering a vast selection of beautiful gowns, personalized services, and exceptional customer care, making it one of the top choices for brides-to-be across the country. David's Bridal retains a significant market share by selling one out of every three wedding dresses, an indication of its dominance in the bridal category.... Show More
Job Requirements
- High school diploma or equivalent degree
- 1-2 years prior retail experience in apparel, service, or specialty store environment
- Ability to stand, walk, and sit for extended periods
- Ability to lift up to 25 pounds occasionally
- Good vision including peripheral vision and depth perception
- Ability to use computer and electronic devices for long periods
- Excellent verbal communication skills
- Ability to handle multiple customer interactions simultaneously
- Commitment to delivering exceptional customer service
- Flexibility to work part-time hours and weekends
Job Qualifications
- High school diploma or equivalent degree
- 1-2 years prior retail experience in apparel, service, or specialty store environment
- Excellent interpersonal and communication skills
- Ability to work in a fast-paced, customer-focused environment
- Conflict resolution and problem-solving skills
- Basic proficiency with computer systems and retail processes
- Ability to manage multiple customers simultaneously
- Strong attention to detail and organizational skills
- Ability to maintain professional appearance according to dress code
- Positive attitude and team-oriented mindset
Job Duties
- Welcome all customers with genuine and friendly enthusiasm over the phone, virtual chats and in person
- Communicate clearly and concisely by adapting style to suit customers
- Problem solve and resolve conflicts effectively
- Use all systems to manage customer flow and deliver Five-Star Customer Service
- Maintain all service vows including being prepared, welcoming, meeting needs and being there for customers
- Provide exceptional service to multiple customers simultaneously
- Proactively address customer concerns and escalate when necessary
- Communicate alterations and personalization services in partnership with Alterations
- Maintain store standards to support a flawless shopping experience
- Maintain a high standard of dress to meet Dress Code policy
- Respond promptly to customer questions with product and service information
- Build and maintain long-term customer relationships
- Engage in inventory management by processing orders and receiving merchandise
- Support cash wrap processes and transactions with accuracy
- Assist with sales promotions and visual updates
- Perform other duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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