Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Exact $14.00
Work Schedule
Standard Hours
Day Shifts
Benefits
Team member discount
Referral Bonus
competitive pay
Early pay
Vision care
Supplemental Insurance
401K Program
identity theft protection discount
home and auto insurance discounts
mobile discounts
Legal benefits
Pet insurance
Job Description
David's Bridal is a leading retailer specializing in wedding attire and accessories, renowned for offering an extensive range of bridal gowns, bridesmaid dresses, and related products. With a strong presence in the retail sector, David's Bridal dominates its category by selling one out of every three gowns in the market and consistently achieving one of the highest customer service satisfaction scores in retail. The company prides itself on fostering an empowering environment where customers and employees alike are encouraged to stay true to their dreams—whether that means finding the perfect wedding dress that reflects personal style or pursuing a fulfilling... Show More
Job Requirements
- High school diploma or equivalent
- 1-2 years retail experience in apparel, service, or specialty store
- Strong communication skills
- Ability to multitask in a fast-paced environment
- Problem-solving capabilities
- Basic computer skills
- Ability to stand, walk, and sit for extended periods
- Ability to lift up to 25 pounds
- Adherence to dress code policies
Job Qualifications
- High school diploma or an equivalent degree or 1 -2 years prior retail experience in an apparel, service, or specialty store environment
- Excellent communication and customer service skills
- Ability to handle multiple tasks and customers simultaneously
- Strong problem-solving skills
- Knowledge of retail sales and inventory procedures
- Basic computer proficiency
- Ability to maintain professionalism and adhere to dress code policies
Job Duties
- Welcome all customers with genuine, and friendly enthusiasm over the phone, virtual chats and in person, communicate clearly and concisely by adapting your style to suit the customers by problem solving, excellent phone skills and resolving conflict
- Use all systems to manage the customer flow to deliver Five-Star Customer Service experience
- Maintain all service vows which include Being Prepared, Welcoming, ability to Meet the Needs & Be There for all customers, including all operational checklist task and meeting customers emotional and practical needs
- Responsible for providing an exceptional service experience to multiple customers at one time and contribute to the store achievement of Five-Star Customer Service
- Proactively address customer concerns with confidence, know when to escalate and partner with leadership team
- Communicate how alterations can play an important role in perfecting the dress for her event in partnership with Alterations
- Promote all alteration services and personalization options
- Maintain store-standards to support a flawless shopping experience
- Maintain a high standard of dress to meet the Dress Code policy
- Respond promptly to all customer questions providing product and service information
- Build and maintain long-term relationships to meet and exceed customer satisfaction and loyalty
- Engage in the inventory management procedures by processing orders, receiving, and ensuring first quality standards for all merchandise
- Support all cash wrap behaviors and processes transactions with accuracy to make every customer feels celebrated
- Assist with all sales promotions and visual updates
- Other duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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