Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $19.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Career development opportunities
Flexible work schedule
Job Description
The hiring establishment is a reputable retail company specializing in apparel and specialty merchandise, committed to delivering exceptional customer service experiences. As a recognized leader in the retail sector, the company prides itself on fostering a welcoming and supportive shopping environment where customers feel valued and celebrated. With a strong emphasis on team collaboration, operational excellence, and customer satisfaction, the company continuously strives to maintain a high standard of service that aligns with its Five-Star Customer Service philosophy. This organization operates primarily within the apparel and specialty store market and is dedicated to maintaining exemplary standards in both customer interaction... Show More
Job Requirements
- High school diploma or an equivalent degree
- 1-2 years prior retail experience in an apparel, service, or specialty store environment
- ability to stand and walk for extended periods
- ability to lift up to 25 pounds occasionally
- effective communication skills
- ability to use computer and electronic devices for long periods
- adherence to dress code policy
- willingness to perform physical activities such as climbing stairs, stooping, kneeling
Job Qualifications
- High school diploma or equivalent degree
- 1-2 years prior retail experience in an apparel, service, or specialty store environment
- excellent communication and interpersonal skills
- strong problem-solving abilities
- ability to multitask and manage time effectively
- proficiency in using retail management and point-of-sale systems
- ability to work collaboratively in a team environment
- customer-focused mindset
- conflict resolution skills
- ability to handle multiple customers simultaneously
Job Duties
- Welcome all customers with genuine and friendly enthusiasm over the phone, virtual chats and in person
- communicate clearly and concisely by adapting your style to suit the customers by problem solving, excellent phone skills and resolving conflict
- use all systems to manage the customer flow to deliver Five-Star Customer Service experience
- maintain all service vows which include being prepared, welcoming, ability to meet the needs and be there for all customers, including all operational checklist task and meeting customers emotional and practical needs
- responsible for providing an exceptional service experience to multiple customers at one time and contribute to the store achievement of Five-Star Customer Service
- proactively address customer concerns with confidence
- know when to escalate and partner with leadership team
- communicate how alterations can play an important role in perfecting the dress for her event in partnership with alterations
- promote all alteration services and personalization options
- maintain store-standards to support a flawless shopping experience
- maintain a high standard of dress to meet the dress code policy
- respond promptly to all customer questions providing product and service information
- build and maintain long-term relationships to meet and exceed customer satisfaction and loyalty
- engage in the inventory management procedures by processing orders, receiving, and ensuring first quality standards for all merchandise
- support all cash wrap behaviors and processes transactions with accuracy to make every customer feels celebrated
- assist with all sales promotions and visual updates
- other duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
Loading...
We didn't receive the exact location for this job posting,
please contact the employer.
You may be also interested in:
Jobs By Filter
Similar Jobs