Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $19.00
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Job Description
The company is a retail establishment specializing in apparel, offering a wide variety of apparel items and personalized shopping experiences to its customers. Known for emphasizing exceptional customer service, setting store standards, and providing a comprehensive shopping environment, the company operates within the retail and fashion sector. This establishment prides itself on fostering a Five-Star Customer Service Experience by cultivating an authentic, empathetic, and positive engagement with every visitor. It values a team approach to retail operations, maintaining high standards in inventory management, service delivery, and customer interactions to ensure a memorable shopping experience that encourages loyalty and customer satisfaction.Show More
Job Requirements
- High school diploma or an equivalent degree
- 1 -2 years prior retail experience in an apparel, service, or specialty store environment
Job Qualifications
- High school diploma or an equivalent degree or 1 -2 years prior retail experience in an apparel, service, or specialty store environment
Job Duties
- Welcome all customers with genuine, and friendly enthusiasm over the phone, virtual chats and in person, communicate clearly and concisely by adapting your style to suit the customers by problem solving, excellent phone skills and resolving conflict
- Use all systems to manage the customer flow to deliver Five-Star Customer Service experience
- Maintain all service vows which include Being Prepared, Welcoming, ability to Meet the Needs & Be There for all customers, including all operational checklist task and meeting customers emotional and practical needs
- Responsible for providing an exceptional service experience to multiple customers at one time and contribute to the store achievement of Five-Star Customer Service
- Proactively address customer concerns with confidence, know when to escalate and partner with leadership team
- Communicate how alterations can play an important role in perfecting the dress for her event in partnership with Alterations
- Promote all alteration services and personalization options
- Maintain store-standards to support a flawless shopping experience
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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