Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $20.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Paid Time Off
employee discount
Retirement Plan
Professional development opportunities
Employee assistance program
Flexible Schedule
Job Description
The hiring establishment is a retail apparel company specializing in delivering exceptional customer service and high-quality products to its clientele. This company operates a specialty store environment that caters to customers seeking personalized shopping experiences, including alteration services and personalized products. With a strong focus on exceeding customer expectations and providing a consistent Five-Star Customer Service Experience, the company prides itself on maintaining store standards that support a flawless shopping journey for every visitor. The retail location is staffed by a dedicated team working in partnership with leadership to ensure operational excellence, inventory management, and outstanding customer interactions. The employment... Show More
Job Requirements
- High school diploma or an equivalent degree
- 1-2 years prior retail experience in an apparel service or specialty store environment
Job Qualifications
- High school diploma or an equivalent degree or 1-2 years prior retail experience in an apparel service or specialty store environment
Job Duties
- Welcome all customers with genuine and friendly enthusiasm over the phone virtual chats and in person communicate clearly and concisely by adapting your style to suit the customers by problem solving excellent phone skills and resolving conflict
- use all systems to manage the customer flow to deliver Five-Star Customer Service experience
- maintain all service vows which include being prepared welcoming ability to meet the needs and be there for all customers including all operational checklist task and meeting customers emotional and practical needs
- responsible for providing an exceptional service experience to multiple customers at one time and contribute to the store achievement of Five-Star Customer Service
- proactively address customer concerns with confidence know when to escalate and partner with leadership team
- communicate how alterations can play an important role in perfecting the dress for her event in partnership with Alterations
- promote all alteration services and personalization options
- maintain store-standards to support a flawless shopping experience
- maintain a high standard of dress to meet the Dress Code policy
- respond promptly to all customer questions providing product and service information
- build and maintain long-term relationships to meet and exceed customer satisfaction and loyalty
- engage in the inventory management procedures by processing orders receiving and ensuring first quality standards for all merchandise
- support all cash wrap behaviors and processes transactions with accuracy to make every customer feels celebrated
- assist with all sales promotions and visual updates
- other duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
Loading...
We didn't receive the exact location for this job posting,
please contact the employer.
You may be also interested in:
Nearby Cities
Jobs By Filter