Job Overview
Employment Type
Part-time
Hourly
Compensation
Type:
Hourly
Rate:
Range $23.49 - $26.10
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement benefits
Life insurance
Disability Coverage
wellness programs
Job Description
W Hoboken is part of the W Hotels brand under Marriott International, located in Hoboken, New Jersey. This hotel offers a vibrant and luxurious hospitality experience, combining innovative design, impeccable service, and a commitment to creating unique guest experiences. W Hotels are known globally for their modern approach to luxury, appealing to travelers who seek both comfort and an energetic atmosphere. W Hoboken continues this tradition by focusing on personalized guest interactions, stylish accommodations, and a culture that welcomes diversity and encourages creativity. The establishment caters to both business and leisure travelers, providing a range of contemporary amenities and services... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in customer service or hospitality desirable
- Ability to work part-time hours
- Strong communication skills
- Basic computer proficiency
- Ability to handle cash and payment transactions
- Capability to stand and walk for extended periods
- Willingness to follow company policies and standards
- Reliable and punctual
Job Qualifications
- High school diploma or equivalent
- Experience in hospitality or customer service preferred
- Strong communication and interpersonal skills
- Ability to operate computer systems and point of sale technology
- Attention to detail and problem-solving abilities
- Ability to work in a fast-paced environment
- Professional appearance and demeanor
- Basic math skills for handling payments
- Ability to follow company policies and procedures
- Team player with positive attitude
Job Duties
- Organize, confirm, and process all guest check-ins and check-outs
- Manage room reservations, requests, changes, and cancellations
- Secure payment and verify and adjust billing
- Activate and file room keys
- Process guest requests and relay messages
- Print contingency lists and maintain guest records
- Identify and explain room features and provide information about amenities and local areas
- Follow up on outstanding requests and resolve issues
- Run and review daily reports and logs
- Complete cashier and closing reports
- Accept and record wake-up call requests
- Count and secure bank at shift start and end
- Process all payment types and adjustments
- Notify Loss Prevention/Security of guest reports of theft
- Follow company policies and procedures
- Maintain professional appearance and confidentiality
- Welcome guests and anticipate service needs
- Assist individuals with disabilities
- Communicate clearly and professionally
- Support team goals and comply with quality assurance standards
- Stand, sit, or walk for extended periods
- Perform other reasonable job duties as assigned
OysterLink is a restaurant, hospitality, and hotel job platform.
Job Qualifications
Experience
No experience required
Job Location
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