YMCA of the North Shore logo

YMCA of the North Shore

Welcome Center Concierge Closer - Salem YMCA

Job Overview

briefcase

Employment Type

Part-time
clock

Compensation

Type:
Hourly
Rate:
Exact $17.00
clock

Work Schedule

Fixed Shifts
diamond

Benefits

free YMCA membership
Discounts on programs
Paid training
Professional Development
Opportunities for career advancement
Retirement fund

Job Description

The Salem YMCA is a well-established community-focused organization dedicated to fostering a healthy, inclusive, and supportive environment for people of all ages and backgrounds. As part of the renowned YMCA network, it offers a wide range of programs and services aimed at promoting physical fitness, wellness, personal growth, and community engagement. The Salem YMCA serves as a vital resource for individuals seeking to improve their health, connect with others, and contribute to a positive community impact. The YMCA is widely recognized for its commitment to inclusivity, equal opportunity, and providing safe spaces where everyone is welcome.

Currently, the ... Show More

Job Requirements

  • Must be at least 21 years old
  • Bilingual candidates preferred (Spanish-speaking)
  • Strong interpersonal and problem-solving skills
  • Ability to connect and engage with individuals from diverse backgrounds
  • Previous experience in customer service, sales, or a related field
  • Basic computer proficiency
  • Schedule: Thursday 2:00pm-6:00pm, Friday 4:00pm-9:00pm, and Sunday 6:45am-11:00am

Job Qualifications

  • Excellent communication skills
  • Passion for customer service
  • Ability to work in a highly relational, fast-paced environment
  • Strong interpersonal and problem-solving skills
  • Ability to connect and engage with individuals from diverse backgrounds
  • Previous experience in customer service, sales, or a related field
  • Basic computer proficiency

Job Duties

  • Provide excellent service to members, guests, and program participants, both in-person and on the phone, to contribute to member retention
  • Interview prospective members and give tours of the facility while promoting YMCA memberships
  • Build strong relationships with members and help them connect to the YMCA's diverse programs and services
  • Handle membership concerns professionally and inform the supervisor of any unresolved issues
  • Apply YMCA policies and procedures related to member services
  • Monitor locker rooms when required and respond to emergencies as necessary

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

OysterLink is built for hospitality recruitment.

You may be also interested in: