YMCA of the North Shore logo

YMCA of the North Shore

Welcome Center Concierge Closer - Haverhill YMCA

Job Overview

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Employment Type

Part-time
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Compensation

Type:
Hourly
Rate:
Exact $15.00
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Work Schedule

Standard Hours
Weekend Shifts
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Benefits

free YMCA membership
Discounts on programs
Paid training
Professional Development
Opportunities for career advancement
Retirement fund with company contribution

Job Description

The Haverhill YMCA is a well-established community-focused organization dedicated to promoting health, wellness, and social responsibility. As part of the nationwide YMCA network, this location offers a welcoming environment where individuals of all ages and backgrounds can engage in a wide range of programs designed to improve physical fitness, mental well-being, and community connection. The Haverhill YMCA operates multiple service offerings including fitness classes, youth development programs, community events, and support services aimed at fostering inclusivity and empowerment across its membership base. Known for its commitment to fostering a positive atmosphere, the YMCA encourages a culture of respect, collaboration, and... Show More

Job Requirements

  • Must be at least 16 years of age
  • Previous customer service, sales, or related experience
  • Basic knowledge of computers
  • Excellent interpersonal and problem-solving skills
  • Ability to connect with people of diverse backgrounds

Job Qualifications

  • Must be at least 16 years of age
  • Excellent interpersonal and problem-solving skills
  • Ability to connect with people of diverse backgrounds
  • Previous customer service, sales, or related experience
  • Basic knowledge of computers

Job Duties

  • Provide excellent service to members, guests, and program participants, both in-person and on the phone, to contribute to member retention
  • Interview prospective members and give tours of the facility while promoting YMCA memberships
  • Build strong relationships with members and help them connect to the YMCA's diverse programs and services
  • Handle membership concerns professionally and inform the supervisor of any unresolved issues
  • Apply YMCA policies and procedures related to member services
  • Monitor locker rooms when required and respond to emergencies as necessary

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

OysterLink - a hiring platform for restaurants and hotels.

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