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Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
wellness programs
Job Description
The YMCA is a renowned nonprofit organization committed to strengthening community bonds through wellness, education, and social support programs. Known for its dedication to nurturing the potential of every individual, the YMCA provides a safe and welcoming environment for people of all ages and backgrounds. It operates numerous branches nationwide, offering a wide range of services including fitness facilities, youth programs, community outreach, and family support services. The YMCA prides itself on its core values of caring, honesty, respect, and responsibility, which serve as the foundation for all its interactions with members, guests, and the local community.
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Job Requirements
- High school diploma or equivalent
- certifications in CPR/AED and First Aid within 30 days of hire
- strong interpersonal and communication skills
- ability to handle multiple tasks efficiently
- previous experience in customer service or sales
- basic computer literacy
- ability to maintain a friendly and professional demeanor
- willingness to learn and adapt to YMCA policies
Job Qualifications
- Certifications required within 30 days of hire: CPR/AED, and First Aid
- excellent interpersonal and problem solving skills
- ability to relate effectively to diverse groups of people from all social and economic segments of the community, modeling the core values of caring, honesty, respect and responsibility
- previous customer service, sales or related experience
- basic knowledge of computers, high comfort level learning and using software programs
Job Duties
- Provides excellent service to members, guests, and program participants in the Y and on the phone, contributing to member retention
- conduct interviews and/or tours responsive to the needs of prospective members
- sells memberships
- builds relationships with members
- helps members connect with one another and the YMCA
- handles and resolves membership concerns and informs supervisor of unusual situations or unresolved issues
- applies all YMCA policies dealing with member services
- may hand out locker keys and towels
- monitors the wellness center and locker rooms as required
- perform membership sign-up and program registration for all branch specific programs and services, from sign-up/registration through receipting and other required data entry
- enforce rules to ensure a safe environment at all times in the Wellness Center
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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