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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Exact $12.00
Work Schedule
Standard Hours
Day Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401K with company match
Parental leave program
Employee assistance program
health and wellness reimbursement
Shift meal provided
employee discount
Discounted hotel rates
Job Description
GHG, also known as Guest Hospitality Group, operates a collection of hospitality outlets, including the well-recognized Radisson brand, which is known for its commitment to exceptional guest experiences and superior service standards. The company prides itself on fostering a guest-first culture, emphasizing exceptional hospitality and professionalism across all its service teams. As a reputable player in the hospitality industry, GHG provides its employees with numerous opportunities for growth, supportive benefits, and encourages a collaborative and positive workspace environment. Recognized nationally and included among the Nation's 101 Best and Brightest Companies to work for, GHG prioritizes employee satisfaction and guest excellence,... Show More
Job Requirements
- Must be 18+ years of age
- must be able to provide clean DMV driving record for consideration
- sufficient manual dexterity in hands to be able to load and unload luggage
- able to stand for long periods of time, up to 8 hours or more
- able to stoop and bend
- able to lift up to 75 pounds
- able to handle responsibilities that require repetitive motion tasks
Job Qualifications
- High school diploma or equivalent
- experience in hospitality or customer service preferred
- valid driver’s license with clean driving record
- ability to operate motor vehicles safely
- excellent communication and interpersonal skills
- ability to work flexible hours including weekends and holidays
- ability to manage multiple tasks effectively
- strong attention to detail and organizational skills
- guest-focused attitude with problem-solving abilities
Job Duties
- Greet guests warmly as they arrive and depart
- assist with luggage and open doors
- escort guests to rooms, outlets, or vehicles and ensure they feel welcomed and supported
- deliver packages, luggage, amenities, and bell carts to rooms with attention to detail and care
- build positive, professional relationships with guests and respond to requests promptly
- safely operate the company shuttle for guest transportation
- maintain shuttle cleanliness and accurate driving logs
- valet park guest vehicles following all safety procedures, applicable laws, and company standards
- coordinate timely pick-ups and drop-offs, navigating multiple requests under changing conditions
- maintain a clean driving record and strong situational awareness while on the road
- communicate clearly and professionally via phone and email to coordinate guest services
- stay knowledgeable about all hotel outlets, events, and local attractions to assist guests and enhance their experience
- collaborate with front office and concierge teams to ensure seamless service across departments
- continuously find ways to improve guest experiences and operational flow
- respond to concerns and complaints with empathy while maintaining adherence to policy
- support daily operations in all areas of the front office as needed
- flex between roles with ease
- maintain strong time management and uphold organizational standards
- perform duties with integrity, positivity, and a guest-first mindset
- practice good stewardship of company resources, time, and equipment
- perform other duties as assigned, requested or deemed necessary by management
- serve as an ambassador for Radisson and GHG standards
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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