Weekend Receptionist - The Residence at Freeman Lake

Lowell, MA, USA|Onsite

Job Overview

Employment Type

Hourly

Part-time

Compensation

Type:

Hourly

Rate:

Range $18.00 - $20.00

Work Schedule

Weekend Shifts

Split Shifts

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401k

Paid Time Off

Holiday pay

Tuition Reimbursement

Job Description

LCB Senior Living is a distinguished company dedicated to providing exceptional senior living communities that prioritize comfort, dignity, and quality of life for their residents. Their focus extends beyond mere accommodation, encompassing a holistic approach that nurtures physical, emotional, and social well-being. The Residence at Freeman Lake, located in North Chelmsford, MA, is one of their premier communities, offering seniors a welcoming environment where they can thrive with support and care tailored to their needs.

This establishment emphasizes a team-oriented culture that values respect, compassion, and professional excellence. LCB Senior Living is committed to equal opportunity employment and promote... Show More

Job Requirements

High school diploma or GED preferred
Six months to one year prior reception experience in an office environment
Must have knowledge of basic telephone reception systems and techniques
Ability to handle incoming telephone calls and visitors in a pleasant and courteous manner
Ability to communicate in English verbally and in writing
Ability to respond calmly to emergency situations
Must be able to lift at least 15 lbs and carry objects
Able to push and pull carts, walk, sit and stand continuously
Able to turn, crouch, kneel, stoop, bend and reach as tasks dictate
Must use good body mechanics
Must be able to type and use a computer

Job Qualifications

Must have knowledge of basic telephone reception systems and techniques
Ability to handle all incoming telephone calls and visitors in a pleasant and courteous manner
Provide clerical support and represent the residence in a professional manner
Ability to respond calmly to emergency situations
Ability to communicate in English both orally and in writing
Focused and dedicated to provide excellent customer service
High school diploma or GED preferred
Six months to one year prior reception experience in an office environment
Typing or word processing experience preferred

Job Duties

Promote the mission and core values of the Residence and LCB Senior Living to residents, visitors, co-workers and the surrounding community
Have an active role in growing community occupancy by representing and interacting positively with potential residents, family members and professionals
Perform all duties and responsibilities with a positive attitude
Handle incoming telephone calls in a professional and courteous manner and directs them accordingly
Greet guests and visitors in a professional and courteous manner and directs them accordingly
File correspondence
Sort mail
Record and type guest meal charges
Maintain and file resident safety sheets
Type correspondence as needed
Coordinate front desk activities
Maintain the front desk in a neat and orderly manner
Respond to emergency situations by contacting appropriate party
911, fire department, police etc
Attend required in-service training sessions and orientations
Respond to residents needs in a courteous manner
Update the communication log book on a regular basis
Maintain community brochures and stock

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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