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Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Range $19.50 - $22.50
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Employer paid group term life
Disability insurance
Paid Time Off
403(b) retirement plan with employer match
fitness center access
Life insurance
accidental death and dismemberment insurance
Tuition Assistance
Employee assistance program
legal services
Home/auto insurance
discount purchasing program
Pet insurance
Job Description
Covenant Living is part of a nationwide family of Continuing Care Retirement Communities dedicated to providing exceptional living environments and services for older adults. With a mission to inspire and serve, Covenant Living fosters a community where residents experience support, comfort, and engagement in their daily lives. The organization is recognized for offering comprehensive care through a variety of residential options and health services, maintaining an environment that promotes dignity and respect for seniors. Covenant Living's commitment to quality and compassionate care has made it a trusted name in retirement communities across the country.
Within this dynamic framework, the Recep... Show More
Within this dynamic framework, the Recep... Show More
Job Requirements
- High school education or equivalent
- one year of secretarial training or clerical experience
- excellent interpersonal and communication skills
- ability to remain calm in emergency situations
- knowledge of Microsoft Office Suite
- interest in and desire to work with older adults
- ability to maintain confidentiality
- pleasant personality and telephone voice
Job Qualifications
- High school education or equivalent
- one year of secretarial training or clerical experience
- highly organized and detail oriented
- excellent interpersonal and communication skills both verbal and written in English
- pleasant personality and telephone voice
- ability to remain calm in emergency situations
- complete confidentiality when circulating general information
- knowledge of computers including Microsoft Office Suite
- interest in and desire to work with older adults
Job Duties
- Answer all telephone calls as quickly as possible in a polite, personal, and friendly manner
- transfer calls appropriately
- take messages when the individual requested (resident or staff) is not available
- monitor emergency system, direct staff to emergent situations, call emergency personnel as appropriate, complete resident checks as appropriate to specific desk
- provide information to all visitors and direct them to the appropriate individual
- ensure all visitors/contractors sign in and wear appropriate badges according to policy and procedure
- ensure reception desk and lobby are kept clean and organized after each shift
- facilitate transportation requests to appropriate staff, coordinate and communicate timing to residents and staff, place courtesy calls reminding residents of transportation trips
- assist residents in signing up for programs and activities and collect payment
- demonstrate knowledge of office equipment and monitor supplies
- sell postage stamps to residents and staff, receive and sort mail and packages, inform residents/staff of packages to pick up
- facilitate maintenance requests, input requests into system, communicate urgent or emergent situations to appropriate staff
- complete monthly charge sheets in accordance with procedure
- support other departments with clerical duties as assigned by Administrative Services Coordinator
- support Lead Receptionist in clerical duties and maintenance of reception area
- balance cash register/drawer including cash receipts and checks for individuals at the desk
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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