Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Exact $15.00
Work Schedule
Weekend Shifts
Benefits
competitive pay
Supportive team environment
Opportunity to make a meaningful impact
Paid Time Off
Health Insurance
Retirement Plan
Employee assistance program
Job Description
Jones and Cabacoy Veterans Center located in Virginia Beach, Virginia, is a dedicated healthcare facility committed to serving veterans with high-quality residential care and support services. As part of the Department of Veterans Services, the center provides an environment that fosters dignity, respect, and well-being for its residents. The organization focuses on delivering compassionate healthcare with a commitment to veterans' needs and their families. The facility is recognized for promoting a supportive team environment and ensuring that all visitors, families, and staff feel welcomed and valued. The agency emphasizes a dedication to ethical standards, privacy compliance, and professional service.Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in a customer service or administrative role preferred
- Ability to work weekends, evenings, and holidays as scheduled
- Strong communication skills
- Knowledge of HIPAA and confidentiality practices
- Ability to handle multiple tasks efficiently
- U.S. citizen, lawful permanent resident, or alien authorized to work
- Successful completion of criminal background check
Job Qualifications
- Experience in a healthcare, nursing home, or assisted living setting preferred
- Strong verbal and written communication skills
- Excellent interpersonal and customer service skills
- Organizational and time-management skills
- Basic computer skills, including email, word processing, and data entry
- Ability to multitask and prioritize in a busy environment
Job Duties
- Greet residents, visitors, families, and staff in a warm, professional, and respectful manner
- Answer, screen, and direct incoming phone calls accurately and efficiently
- Monitor visitor sign-in/sign-out and follow facility security and infection control protocols
- Provide general information about the facility while maintaining resident privacy
- Receive, sort, and distribute mail, deliveries, and messages
- Maintain front desk area to ensure it is clean, organized, and welcoming
- Assist with administrative tasks such as filing, copying, faxing, and data entry
- Coordinate communication between departments as needed
- Respond calmly and appropriately to emergencies and notify appropriate staff
- Support resident-centered care by demonstrating compassion and sensitivity to residents and family
- Maintain confidentiality in compliance with HIPAA and facility policies
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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