Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Range $25.00 - $30.00
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Professional development opportunities
flexible scheduling
Job Description
COPA STC is a dynamic and engaging sports and family entertainment facility dedicated to providing a premier venue for party events and sports activities. Known for its commitment to delivering exceptional experiences, COPA STC has cultivated a vibrant community where families and guests come together to celebrate special occasions in a fun, safe, and interactive environment. The facility hosts a variety of party events year-round, making it a bustling hub for families seeking memorable celebrations. This establishment values professionalism, customer service, and a positive atmosphere that encourages growth, teamwork, and continuous improvement among its staff.
We are currently seeking an... Show More
We are currently seeking an... Show More
Job Requirements
- Weekend availability required
- High school diploma or GED
- Dependable mode of transportation and ability to arrive on time for shifts
- Ability to pass a background screening
- Physical effort and exertion required including exercise/sport related movements, lifting, standing on ladders, and janitorial duties
- Willingness to maintain high standards of professionalism and customer service
- Must be available to work Saturday and Sunday shifts between 1 and 8 PM
Job Qualifications
- Experience working in a fast paced, structured environment
- Comfortable working with and overseeing a team of party coaches and front desk staff
- Basic computer proficiency skills
- Friendly, outgoing personality with the ability to relate and communicate well with kids and adults
- Excellent time management, leadership, and organizational skills
- Comfortable with all types of customers and their needs
- Dependable team player who can collaborate with others
- Ability to provide exceptional customer service to ensure a memorable and enjoyable experience
- Solution oriented in different situations
- CPR/First Aid certification preferred
- Customer service experience preferred
- Event/party experience preferred
Job Duties
- Successfully oversee and manage all parties scheduled during your shift
- Oversee and assist with the scheduled turnover and cleaning of party rooms in a timely and efficient manner
- Ensure all party rooms and party spaces are properly set up and in good working condition before the start of each event
- Greet the party family and their guests upon their arrival to the facility
- Ensure all guests are properly checked in, are given name tags, and have waivers signed
- Promptly address any last-minute questions or concerns from the party family
- Ensure all parties are started on time and perform consistent check ins on each party to ensure all events and activities are going according to plan
- Enforce facility rules and safety guidelines to prevent accidents, or damage to equipment or spaces
- Gather feedback or concerns from party families, as well as report any issues and report to party manager at the end of each scheduled shift
- Collect final headcounts, and report any party contract violations to party manager
- Able to step in and act as a party coach in the event there is a last-minute call out or no show for a shift
- Represent COPA STC in a professional and positive manner at all times
- Provide exceptional customer service to ensure a memorable and enjoyable experience for all party families and their guests
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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