Towne Park

Weekend Overnight Valet Attendant (11:00pm - 7:00am) - Hilton Canopy Riverwalk

Job Overview

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Employment Type

Temporary
Hourly
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Compensation

Type:
Hourly
Rate:
Range $17.00 - $18.00
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Work Schedule

Weekend Shifts
Night Shifts
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Benefits

accident insurance
critical illness insurance
Hospital Indemnity insurance
Telemedicine benefits
401k retirement savings plan

Job Description

Towne Park is a well-established parking services company recognized for its commitment to providing exceptional customer service and hospitality in the parking and valet industry. With a focus on enhancing guest experiences at various venues including hotels, airports, hospitals, and event centers, Towne Park has built a reputation for reliable, friendly, and efficient service. The company emphasizes competitive and fair compensation, reflecting the value it places on the skills and contributions of its employees. Towne Park offers a diverse work environment that promotes safety and professionalism, ensuring both guests and employees have a positive experience.

The Guest Service Asso... Show More

Job Requirements

  • High school diploma or general education degree
  • Must hold a valid driver's license for the state you are applying to work or within a commutable distance
  • One month related experience and or training
  • Ability to read and write standard English language
  • Ability to read and comprehend simple instructions, short correspondence and memos
  • Ability to write simple correspondence
  • Ability to effectively present information in one-on-one and small group situations
  • Ability to add and subtract three digit numbers and to multiply and divide with 10's and 100's
  • Ability to perform these operations using units of American money
  • Ability to understand 24 hour and military time systems
  • Ability to understand rates applicable to time passed
  • Ability to operate a manual transmission is highly desirable
  • Ability to perform parallel parking

Job Qualifications

  • High school diploma or general education degree
  • Must hold a valid driver's license for the state you are applying to work or within a commutable distance
  • One month related experience and or training or equivalent combination of education and experience
  • Knowledge of principles and processes for providing customer and personal services
  • Ability to read and write standard English language
  • Ability to read and comprehend simple instructions, short correspondence and memos
  • Ability to write simple correspondence
  • Ability to effectively present information in one-on-one and small group situations to guests, clients and other employees
  • Ability to add and subtract three digit numbers and to multiply and divide with 10's and 100's
  • ability to perform these operations using units of American money
  • Ability to understand 24 hour and military time systems
  • Ability to understand rates applicable to time passed
  • Ability to operate a manual transmission is highly desirable
  • Perform parallel parking

Job Duties

  • Maintain pleasant, friendly and professional demeanor with all guests, co-workers and clients
  • Acknowledge and greet guests within five feet with a professional and friendly demeanor
  • Use guest last names during interactions
  • Use salutation of the day and welcome guests to the location
  • Practice proper Towne Park phone etiquette
  • Post up in designated areas when not completing tasks
  • Park and retrieve vehicles while driving slowly and cautiously
  • Assist guests with bell services and luggage storage as needed
  • Open all vehicle and hotel doors for guests
  • Assist guests with directions, taxis, reservations and other inquiries
  • Provide guests with information about outlets, meeting rooms and or amenities of the facility as well as main attractions in the area
  • Deliver messages, items and or guest amenities as requested
  • Shuttle guests to appropriate places that are approved by the location
  • Explain parking rates and retrieval procedures to guests upon arrival
  • Issue claim checks only after receiving vehicle keys and collect claim checks from all guests prior to issuing keys
  • Consistently complete and maintain all ticket information including key tag, guest folio, location of vehicle, damage survey and claim check receipt from all vehicles taken into the valet system
  • Consistently complete location on all key tags after parking vehicle
  • Calculate and collect revenue for vehicles when needed

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location