Weekend Front Desk Concierge
Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Exact $16.00
Work Schedule
Weekend Shifts
Benefits
401K with a 4% safe harbor match
Perks at Work - Discounted pricing on purchases
Holiday Pay including a Floating Holiday
Generous PTO that rolls over year over year
Employee assistance program
Paycheck Advances
Healthcare options
Financial Hardship Programs
Compassionate Leave
PTO Cashout Option
Job Description
Village on the Park Denton is a reputable assisted living community specializing in memory care and dedicated to providing exceptional living experiences for seniors. Located in Denton, this community prides itself on blending compassionate care with a vibrant lifestyle, creating a supportive, engaging, and safe environment for its residents. As a part of the senior care industry, Village on the Park focuses on enhancing the quality of life for its residents by offering individualized care plans, social activities, and a welcoming atmosphere that feels like home. The community’s commitment to excellence is reflected through their dedicated team members who ensure... Show More
Job Requirements
- High school diploma or GED required
- prior customer service, front desk, and telephone experience preferred
- valid driver’s license required
- excellent communication and customer service skills
- strong problem-solving skills, good judgment, and attention to detail
- proficient in PC skills, including Microsoft Office, Word, and some Excel
- understanding of HIPAA requirements
Job Qualifications
- High school diploma or GED
- prior customer service or front desk experience
- proficiency in PC skills including Microsoft Office, Word, and some Excel
- excellent communication and customer service skills
- strong problem-solving skills
- good judgment and attention to detail
- understanding of HIPAA requirements
- valid driver’s license
Job Duties
- Greet residents, families, prospective residents, guests, and employees with a courteous, polite, and warm manner
- monitor all incoming public traffic and assist with inquiries
- maintain the cleanliness and orderliness of common areas and all public spaces
- respond promptly to the needs of residents, families, vendors, and visitors, providing immediate and courteous assistance
- provide key support to the sales and marketing team by managing inquiries effectively
- follow schedules and instructions, assist with guest and employee meal ticket sales, and other service requests
- operate the paging/telephone system, answer calls, determine their nature, and route them appropriately
- assist with maintenance orders, either on paper or through an electronic system
- monitor emergency calls, doors, and fire alarms, responding according to established policies and procedures
- assist with scheduling job applicant interviews for department heads
- track incoming/outgoing residents and guests and perform daily resident check-ins per policy
- be an active member of the community’s emergency response team
- maintain a professional appearance and good personal hygiene in accordance with company policies
- detect and prevent suspicious behavior, vandalism, theft, and other criminal activities through effective surveillance and response
- assist with special projects or tasks as assigned
- work in various environments, occasionally lifting up to 40 lbs, climbing stairs, lifts, or ladders
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location

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