Weekend Front Desk Concierge
Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Exact $16.00
Work Schedule
Weekend Shifts
Split Shifts
Benefits
401K with a 4% safe harbor match
Perks at Work - Discounted pricing on purchases
Holiday Pay including a Floating Holiday
Generous PTO that rolls over year over year
Employee assistance program
Paycheck Advances
Healthcare options
Financial Hardship Programs
Compassionate Leave
PTO Cashout Option
Job Description
Village on the Park Onion Creek is an Assisted Living with Memory Care senior community dedicated to providing a compassionate and supportive environment for seniors who require assistance with daily living as well as specialized memory care. This community combines professional care services with a warm, welcoming atmosphere to ensure residents feel safe, comfortable, and valued at all times. Located in a serene and accessible setting, Village on the Park Onion Creek is committed to delivering outstanding service through its dedicated staff members who embrace a culture of respect, kindness, and personalized attention. With a focus on enhancing the quality... Show More
Job Requirements
- high school diploma or GED required
- prior customer service, front desk, and telephone experience preferred
- valid Texas driver’s license required
- excellent communication and customer service skills
- strong problem-solving skills
- good judgment and attention to detail
- proficient in PC skills, including Microsoft Office, Word, and some Excel
- understanding of HIPAA requirements
Job Qualifications
- high school diploma or GED
- prior customer service, front desk, and telephone experience preferred
- valid Texas driver’s license
- excellent communication and customer service skills
- strong problem-solving skills
- good judgment and attention to detail
- proficient in PC skills including Microsoft Office, Word, and some Excel
- understanding of HIPAA requirements
Job Duties
- greet residents, families, prospective residents, guests, and employees with a courteous, polite, and warm manner
- monitor all incoming public traffic and assist with inquiries
- maintain the cleanliness and orderliness of common areas and all public spaces
- respond promptly to the needs of residents, families, vendors, and visitors, providing immediate and courteous assistance
- provide key support to the sales and marketing team by managing inquiries effectively
- follow schedules and instructions, assist with guest and employee meal ticket sales, and other service requests
- operate the paging/telephone system, answer calls, determine their nature, and route them appropriately
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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