Weekend Front Desk Concierge

Job Overview

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Employment Type

Hourly
Part-time
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Compensation

Type:
Hourly
Rate:
Exact $14.00
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Work Schedule

Weekend Shifts
Night Shifts
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Benefits

401K with a 4% safe harbor match
Perks at work
Discounted pricing on purchases
Holiday Pay including a Floating Holiday
Generous PTO that rolls over year over year
Employee assistance program
Paycheck Advances
Healthcare options
Financial Hardship Programs
Compassionate Leave
PTO Cashout Option

Job Description

Village of Meyerland is a distinguished assisted living community specializing in memory care for seniors. Located in a welcoming neighborhood, this community is dedicated to providing a compassionate and supportive environment for its residents. Known for its commitment to high-quality care, Village of Meyerland not only offers comfortable living spaces but also expertly tailored services to enhance the lives of seniors with memory care needs. This community prides itself on creating a safe, warm, and inviting atmosphere that feels like home for its residents while ensuring that their unique needs are met with professionalism and love.

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Job Requirements

  • High school diploma or GED required
  • prior customer service, front desk, and telephone experience preferred
  • valid Texas Driver's License required
  • excellent communication and customer service skills
  • strong problem-solving skills, good judgment, and attention to detail
  • proficient in PC skills, including Microsoft Office, Word, and some Excel
  • understanding of HIPAA requirements

Job Qualifications

  • High school diploma or GED
  • prior customer service, front desk, and telephone experience
  • excellent communication and customer service skills
  • strong problem-solving skills, good judgment, and attention to detail
  • proficient in PC skills, including Microsoft Office, Word, and some Excel
  • understanding of HIPAA requirements
  • valid Texas Driver's License

Job Duties

  • Greet residents, families, prospective residents, guests, and employees with a courteous, polite, and warm manner
  • monitor all incoming public traffic and assist with inquiries
  • maintain the cleanliness and orderliness of common areas and all public spaces
  • respond promptly to the needs of residents, families, vendors, and visitors, providing immediate and courteous assistance
  • provide key support to the sales and marketing team by managing inquiries effectively
  • follow schedules and instructions, assist with guest and employee meal ticket sales, and other service requests
  • operate the paging/telephone system, answer calls, determine their nature, and route them appropriately

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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