Weekend Front Desk Concierge

Job Overview

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Employment Type

Hourly
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Compensation

Type:
Hourly
Rate:
Exact $18.00
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Work Schedule

Day Shifts
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Life insurance
short-term disability

Job Description

Village at the Triangle is a distinguished senior living community offering Independent Living, Assisted Living, and specialized Memory Care services. Located in a welcoming environment, the community is committed to providing its residents with a warm, safe, and supportive atmosphere where they can thrive and enjoy a high quality of life. The establishment prides itself on delivering exceptional care tailored to the individual needs of seniors, ensuring comfort, dignity, and respect in every interaction. This community combines compassionate care, a vibrant environment, and professional staff who are dedicated to enriching the lives of residents and their families.

We are curr... Show More

Job Requirements

  • High school diploma or GED required
  • prior customer service, front desk, and telephone experience preferred
  • valid Texas driver’s license required
  • excellent communication and customer service skills
  • strong problem-solving skills, good judgment, and attention to detail
  • proficient in PC skills including Microsoft Office, Word, and some Excel
  • understanding of HIPAA requirements

Job Qualifications

  • High school diploma or GED
  • prior customer service experience
  • effective communication skills
  • strong problem-solving skills
  • good judgment and attention to detail
  • proficiency in PC skills including Microsoft Office, Word, and some Excel
  • understanding of HIPAA requirements

Job Duties

  • Greet residents, families, prospective residents, guests, and employees with a courteous, polite, and warm manner
  • monitor all incoming public traffic and assist with inquiries
  • maintain the cleanliness and orderliness of common areas and all public spaces
  • respond promptly to the needs of residents, families, vendors, and visitors, providing immediate and courteous assistance
  • provide key support to the sales and marketing team by managing inquiries effectively
  • follow schedules and instructions, assist with guest and employee meal ticket sales, and other service requests
  • operate the paging/telephone system, answer calls, determine their nature, and route them appropriately

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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