Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Exact $24.00
Work Schedule
Day Shifts
Weekend Shifts
Benefits
hourly pay
Paid Time Off
Holiday pay
Medical insurance
Dental Insurance
Vision Insurance
Disability insurance
401k plan
HSA/FSA plans
Referral Bonus
Discounted lodging
Employee assistance program
volunteer opportunities
Committee participation
Online Learning Platform
Job Description
Columbia Hospitality, Inc. is a renowned national management and consulting company with over 25 years of expertise in delivering exceptional hospitality experiences. The company manages a diverse portfolio that includes award-winning hotels and resorts, premier residential communities, restaurants and bars, private and public golf clubs, conference centers, and distinctive venues. Columbia Hospitality has earned a strong reputation for fostering a vibrant, inclusive, and values-based work environment, consistently recognized as one of the Top Companies to Work for in Washington by Seattle Business Magazine and Puget Sound Business Journal. Their commitment to excellence, integrity, and inclusion sets them apart in the... Show More
Job Requirements
- High school diploma or equivalent
- Prior customer service experience preferred
- Availability to work weekends, specifically Saturday and Sunday, 7:00am-3:30pm
- Ability to communicate effectively in English both spoken and written
- Basic computer skills including familiarity with Microsoft Office
- Ability to maintain a professional and courteous demeanor under pressure
- Willingness to follow safety and security protocols consistently
Job Qualifications
- Previous experience in customer service roles preferred
- Must be available Saturday and Sunday, 7:00am-3:30pm
- Proficiency in Microsoft Office applications, especially Word and Excel preferred
- Ability to read, write and speak English fluently
- Excellent communication and conflict management skills
- Strong project management abilities
Job Duties
- Maintains up to date information of events, both current and future, occurring in region
- Establishes professional familiarity of personal preferences, likes and dislikes of residents and guests
- Answers the telephone in a pleasant and professional manner within three rings
- Coordinates requests, comments and reservations through property intranet service
- Communicates key updates and information to team members and management in a timely manner
- Ensures proper building safety and security measures are followed at all times
- Carefully documents the details of shift through logs and other reports for continuity
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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